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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

April 14, 2021

Great experience overall. Joe was friendly and helpful from start to finish. Will definitely recommend this dealership to others who may be in the market for a new or used car! More

by LANNEFRANZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

Body shop pushes out terrible paint job, tried to fix looks just as bad now I have swirl marks. Installed parts upsidedown and loose, go elsewhere to get your vehicle repaired More

by gregmagoo
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Driggers
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Greg, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

Scott is always very efficient and helpful.The service department.always makes sure the work is done in a timely manner. I miss the safety. And luxury of the in-house ride. More

by AJGAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! I'm very happy to hear that Scott was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

Cliff is a very pleasant salesman. Sold me a very nice Lincoln with low miles. I'm really enjoying my purchase just like he said I would. Thanks Cliff More

by LSMITHBENEFITS551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your great review! We're glad to have Cliff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

The dealership repaired my vehicle in a timely manner. I have two vehicles i get serviced at Joe Rizza excellent customer service. Acura and ford More

by NEW0165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

Great people too deal with great service department great all around Lou and Tim two of the best that’s all am saying have a good day More

by tony_izzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Tony, we loved reading this review! Happy customers are our aim, and it appears Lou and Tim really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

Very courteous and extremely helpful and always upfront about wait times and cost of work being done. I have also had body work done and had same great experience. Would recommend this dealership to others More

by Jay.Pignotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review, Jay! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 13, 2021

Dealership has a Good reputation, friendly and well informed employee’s. I have been coming here for years. Very satisfied with the way I have been treated. More

by JOHNFMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roosevelt, Layla, Jessi., Ike Mohammed
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback, John. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Service Department was excellent! Starting with Sammi who was outstanding in setting up my appointment and answered all my questions, professional demeanor, and knowledge, and Tom who kept me informed about More

by Dse2912407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammi Corns, Tom Mackey
Apr 15, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 10, 2021

I always have a positive experience when I have my cars serviced at Rizza Ford in Orland Park. I know the job is done right! More

by BOBJAC7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stephens
Apr 14, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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