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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

May 28, 2019

Quick efficient I am very pleased with the service. My service representative Lauren was of great help. More work is needed on my vehicle and I shall return soon. Tha More

by Blacknightman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
May 28, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Rawan Altaher - raltaher@rizzacars.com

May 28, 2019

Henry Ford Lives On We knew we wanted to Purchase the New Ford Ranger, just wasn't sure what dealer. We were Comfortable with the Price Isaias gave us, as we added an upg More

by Ford Forever 1976
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Joe Rizza Ford Lincoln responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Isaias assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Rawan Altaher - raltaher@rizzacars.com

May 27, 2019

Worst used car purchase experience I've ever had. Looked for 3 weeks for a truck. Found one at rizza with options I was interested in. Drove 23 miles to look at the truck. Good test drive, shot a pri More

by EMUZZY
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Munoz
May 28, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your recent experience at Joe Rizza Ford of Orland Park. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Best, Rawan Altaher - raltaher@rizzacars.com

May 27, 2019

Very happy customer 😁 Great service and fast from start to finish I truly got a great deal on my MKC It was just sitting there waiting for me. More

by NETTIERODRIQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
May 28, 2019 -

Joe Rizza Ford Lincoln responded

Nettie, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Ford of Orland Park's Service Department. Best, Rawan Altaher - raltaher@rizzacars.com

May 27, 2019

Great service I needed an oil change and a few other minor check ups. I was treated so politely don’t professionally. The service was done in no time. More

by MCAULEY47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 28, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

May 27, 2019

Car service Service was very good but the information console was not set back to the original settings. This is a small item but it is a nuisance to have to look More

by WHPCARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 28, 2019 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

May 27, 2019

2014 Focus Service I have been a long time customer and have used Rizza service exclusively for all my vehicles because they are good, fair, and honest. They always fix More

by ANYKIEL03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
May 28, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - raltaher@rizzacars.com

May 27, 2019

Service review Always a pleasure to have my Edge serviced at Rizza. Before any work is started, they perform an inspection of all essential items- tires, brakes, ba More

by MSIENKOWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
May 28, 2019 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

May 25, 2019

My Heros Wasn't planning on a new vehicle but my flex was on its last leg and Jim and John got me in a beautiful truck with an affordable payment. Both of the More

by JAXX865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Joe Rizza Ford Lincoln responded

What an enjoyable review to read! It is reassuring to know Jim and John provided you with a hassle-free and great shopping experience. Joe Rizza Ford of Orland Park’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best, Rawan Altaher - raltaher@rizzacars.com

May 24, 2019

No return phone calls Had car in and all problems were not found called service Eric and said I would pick up car and dealer sent to my house before I could pick up.Also ca More

by Sad mkx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
May 28, 2019 -

Joe Rizza Ford Lincoln responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Rawan Altaher - raltaher@rizzacars.com

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