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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
May 31, 2019
Quick,reliable service I arrived at the dealer at 7:00. My car was taken into the shop immediately. My oil was changed, tires rotated,and battery cables were cleaned. I was I arrived at the dealer at 7:00. My car was taken into the shop immediately. My oil was changed, tires rotated,and battery cables were cleaned. I was back on the road by 8:00.Excellent job. More
by Tom D
Verified CustomerEmployees Worked With
Lauren Kutsche
May 31, 2019
Wonderful experience For being my first time there I felt comfortable and was very satisfied with the oil change service on my Lincoln. At the end they offered a car wash For being my first time there I felt comfortable and was very satisfied with the oil change service on my Lincoln. At the end they offered a car wash, I said no. So he gave me a coupon to take my car to get washed. To me that’s going above and beyond. I would definitely be going back again. More
by Eliseo.73
Employees Worked With
May 31, 2019
Great service visit I purchased 4 tires for my MKT. Eduardo Rodriguez had previously given me a quote. Me Rodriguez ordered the tires, set up an appointment and had the I purchased 4 tires for my MKT. Eduardo Rodriguez had previously given me a quote. Me Rodriguez ordered the tires, set up an appointment and had the work completed. I was very impressed with his professionalism and expertise. More
by Al8665
Employees Worked With
Eduardo Rodriguez
May 31, 2019
Came in for an oil change treated with the up most respect The wait was shot nice clean waiting area free coffee I just love the coffee lol.every one in in service area was very nice The wait was shot nice clean waiting area free coffee I just love the coffee lol.every one in in service area was very nice More
by ORA.HOPKINS
May 31, 2019
Scott was Very helpful and courteous Scott was very helpful and courteous. He seemed to try his best to alleviate my problem. I would definitely ask for Scott again when my car needs serv Scott was very helpful and courteous. He seemed to try his best to alleviate my problem. I would definitely ask for Scott again when my car needs servicing. More
by SANTINA.H
Employees Worked With
May 31, 2019
Firs time at joe rizza for oil change on 2008 Lincoln Navig Great service !!service took great care of my truck less than one hour had Works done and had truck washed inside and out.highly recommend this dealer Great service !!service took great care of my truck less than one hour had Works done and had truck washed inside and out.highly recommend this dealership More
by CAP455
May 30, 2019
Service Much better than last oil change visit. Got a quick air bag recall appointment now that the product is in stock.we will see how this service goes. Much better than last oil change visit. Got a quick air bag recall appointment now that the product is in stock.we will see how this service goes. More
by edna1950
Employees Worked With
Lauren Kutsche
May 30, 2019
Amazing experience. Buying a car at Joe Rizza Ford in Orland Park was the BEST car buying experience I have ever had. The salesmen were extremely nice and not pressuring Buying a car at Joe Rizza Ford in Orland Park was the BEST car buying experience I have ever had. The salesmen were extremely nice and not pressuring or harassing at all, like other dealers are. I would highly recommend them. More
by echeshire97
Employees Worked With
May 30, 2019
Good service I took the car there without and appointment and they took it right away. The reason was because I've got the engine check like on. I finish making so I took the car there without and appointment and they took it right away. The reason was because I've got the engine check like on. I finish making some other repairs. More
by Algis
Employees Worked With
Eric Montanez
May 30, 2019
Any problem, they fixed!! Customer service was amazing and any problem I’ve had they fixed right away! I love mostly how they walk your through the problem to help you understa Customer service was amazing and any problem I’ve had they fixed right away! I love mostly how they walk your through the problem to help you understand what should be done!! I’m so grateful for them and I will definitely recommend Joe Rizza Ford services to everyone!! Thank you so much!!! More
by B. Harris
Employees Worked With
Other Employees :
Bob Burke, Mike Precin, Eric Montanez
