Joe Rizza Ford Lincoln

Emanuel was My sales person Emanuel was great! He explained everything very well. He went over the top to make sure that I was satisfied with my purchase. He made My sales person Emanuel was great! He explained everything very well. He went over the top to make sure that I was satisfied with my purchase. He made sure that everything I needed was taken care of... More

Purchase of car Thanks for all your help. Other than the AC problems, the car runs great. I still need to meet with someone to explain a few of the gadgets. Thanks for all your help. Other than the AC problems, the car runs great. I still need to meet with someone to explain a few of the gadgets. More

recall on airbag/ oil change Tom service manager outstanding customer service on my Ford Ranger. And price came in lower than expected on oil Change. Everyone friendly and helpfu Tom service manager outstanding customer service on my Ford Ranger. And price came in lower than expected on oil Change. Everyone friendly and helpful. I own two Lexus cars and service was equal or maybe better than I recieve there. For political reason cant purchase a UAW made automobile but loved the 4 Fords I have purchased from you previously. More

Repair after accident Our brand new truck was rear-ended. Repairs were done in a timely manner. The service department and body shop took great care of us. The truck looks Our brand new truck was rear-ended. Repairs were done in a timely manner. The service department and body shop took great care of us. The truck looks brand-new again! Thank you! More

Not appreciated I get it. It's a Ford dealer, not a luxury vehicle dealer. However, I spent $70,000 on a vehicle and I felt like I was being helped by Walmart cashier I get it. It's a Ford dealer, not a luxury vehicle dealer. However, I spent $70,000 on a vehicle and I felt like I was being helped by Walmart cashiers. The general attitude was lackadaisical. My experience at this dealership just pushed me away from the Ford brand. My next vehicle will not be a Ford. More

Quick and reliable service We never have any issues with getting our vehicles in for service or oil changes. They are always friendly and are willing to answer any questions tha We never have any issues with getting our vehicles in for service or oil changes. They are always friendly and are willing to answer any questions that we may have. More

Return on the recall notice Heard a funny noise after I picked up my vehicle for the recall. Called Eric , left a message and he called me back within 10 minutes. Dropped my vehi Heard a funny noise after I picked up my vehicle for the recall. Called Eric , left a message and he called me back within 10 minutes. Dropped my vehicle off to check to see if there was any thing wrong with it because of the grinding noise. Took it in and after doing a computer scan and test drive told me that it was ok and it could be because of the new programming of computer. 1000 mile break in. Eric told me if the noise gets more constant do not hesitate to bring it back in... More

Maintenance made easy I’ve had my Ford Escape into the service center twice this month. Once for regular maintenance and once for a dashboard/airbag repair. Both visits wen I’ve had my Ford Escape into the service center twice this month. Once for regular maintenance and once for a dashboard/airbag repair. Both visits went smoothly and quickly. The larger repair job took more time and I was given an Enterprise Rent-A-Car. I was picked up at the shop and driven back for the return trip. All went well and I was never inconvenienced. I’m very glad I signed a maintenance agreement with Joe Rizza Ford More

It was the most pleasant car experience we ever had. I had an appointment and promptly was shown to my salesman Jose Munez. The car was waiting for me to inspect. The process was seamless. Not a lot of w I had an appointment and promptly was shown to my salesman Jose Munez. The car was waiting for me to inspect. The process was seamless. Not a lot of waiting. More

Courteous and Thorough I like the reminders that are sent to remind you of your regular service schedule. They are always courteous and very thorough from the time you enter I like the reminders that are sent to remind you of your regular service schedule. They are always courteous and very thorough from the time you enter until you leave. More