Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Overall excellent service Kept well informed as to service requirements and cost. My needs were met with rental provided. I felt Tom listened to my issues and addressed all o Kept well informed as to service requirements and cost. My needs were met with rental provided. I felt Tom listened to my issues and addressed all of my concerns. More
Airbag recall Called to request an appointment and was told it would be a 2 week wait. Within 2 days I received a call to schedule appointment. My car was done wi Called to request an appointment and was told it would be a 2 week wait. Within 2 days I received a call to schedule appointment. My car was done within 4 hours. I was able to get a rental and that service was great as well. More
Very easy and pleasant once i spoke to Joey and Scott. I spoke to Jose first and was not pleased at all. Would not reccomend him to anyone. Once i dealt with Joey and Scott it was great I spoke to Jose first and was not pleased at all. Would not reccomend him to anyone. Once i dealt with Joey and Scott it was great More
Awesome. Extremely professeional, courteouos and helpful Service was awesome. Tom especially professional for being so young. Very very helpful. Great service from him and polish man who fixes dents. Wou Service was awesome. Tom especially professional for being so young. Very very helpful. Great service from him and polish man who fixes dents. Would recommend More
the greatest team The team at Rizza is the greatest and most professional people to buy a car through! Will come back again & again. They are the BEST The team at Rizza is the greatest and most professional people to buy a car through! Will come back again & again. They are the BEST More
Down & Up I came in without an apointment and they were very busy, but Lauren realized the problem I was having and took care of me. They did not think they wo I came in without an apointment and they were very busy, but Lauren realized the problem I was having and took care of me. They did not think they would be able to get my car in, but Lauren said, we will do all possible for you and she did just that. More
Excellent The staff is amazing I will refer my friends and family to this dealership I received Excellent Service from Thomas ,Ike, and Melissa Thank u The staff is amazing I will refer my friends and family to this dealership I received Excellent Service from Thomas ,Ike, and Melissa Thank u More
Satisfied with regularly scheduled maintenance Brought my Explorer in for its regularly scheduled maintenance and as usual was greeted by courteous and friendly staff. The work was completed prompt Brought my Explorer in for its regularly scheduled maintenance and as usual was greeted by courteous and friendly staff. The work was completed promptly and to my satisfaction. More
Great service Highly recommend . Great service team. Friendly and professional. I’ve purchases several vehicles from here over the past 20 years and Rizza service Highly recommend . Great service team. Friendly and professional. I’ve purchases several vehicles from here over the past 20 years and Rizza services every one of them. More
Just a very awful experience Went in for some service. Service manager said enterprise didnt have a car for me and it had to be a ford... so i didnt get what i was supposed to for Went in for some service. Service manager said enterprise didnt have a car for me and it had to be a ford... so i didnt get what i was supposed to for having my car serviced. Then he said the dealer didnt have a courtesy car and i had to wait, needless to say he said my car wouldnt get looked at until 3pm... then why was my appointment set for 9am? Ridiculous. They find a car for me, the service associate asks for my drivers license and and insurance. Give him my license, which experied on 6/5 and i was at the shop on 6/5 and had a hole punched through it - you wouldnt accept that even though it was still valid through threw the day. I then show him my paper license on my phone because i didnt have it on me and he couldn’t accept that either. Being my birthday and things to do i was fed up and told them to bring my car around and i was leaving. Awful experience and luckily i know the sales manager John Livigni who is a brother of a family friend or I probably wouldnt step foot in that building again! More