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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

June 20, 2019

Great help and the best deal I have switched from Audi Q7 to New Ford Explorer Sport and I'm very satisfied with the whole experience and all the help that I've received from Raul More

by walkoszd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Jun 21, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience with Raul. Congratulations on the new Ford Explorer Sport! If you have any further needs, do not hesitate to stop by for a visit. Best regards, Tugba Aksoy, (708)-403-7770

June 20, 2019

Problem solved Unfortunately I Brought my car in for service, It needed a new instrument cluster. It took the mechanic one day to solve the problem, another day to More

by Leejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jun 25, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you, please feel free to pay us another visit. Take care! Tugba Aksoy, (708)-403-7770

June 20, 2019

Ford Explorer Purchase My wife and I went into the dealership in order to get a quote on our used car, to see if we would trade it in for a new car or try to get it sold on More

by Andy B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Joe Rizza Ford Lincoln responded

Hi Andy! Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We are very glad to hear that your experiences with it have been very positive. We will share your feedback with our team. It was great doing business with you. We hope to see you again! Best regards, Tugba Aksoy, (708)-403-7770

June 20, 2019

Quick and easy experience I was interested in leasing a truck but the dealership didn't have the one I was interested in.They found the one I was interested in and we made the More

by ADVANCELAWNCARE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Joe Rizza Ford Lincoln responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Tugba Aksoy, (708)-403-7770

June 19, 2019

Appreciated Thanks to Lauren for getting us in and keeping us informed along the way during our repair. As well as answering our questions after. Could not be mor More

by bjrsej05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the great feedback! We're very happy that Lauren was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Tugba Aksoy, (708)-403-7770

June 19, 2019

Friendly Service Great service from the Service Manager Tommy. He was friendly and helpful regarding my questions and requests. As expected, wait time was almost More

by LDRAKE33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! Tommy is truly an exceptional employee and we appreciate him for giving you a great experience. Best, Tugba Aksoy, (708)-403-7770

June 19, 2019

JOE P SCOTT IS VERY KNOWLEDGEABLE...VERY PROFESSIONAL....ALWAYS WILLING TO HELP....ALL OF THE STAFF HAVE ALWAYS BEEN VERY RESPECTFUL.....ALL OF MR. RIZZA'S More

by WEATHERMANO16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the amazing feedback. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Tugba Aksoy, (708)-403-7770

June 18, 2019

Great place to do business! Staff is very easy to work with and I believe that I got a fair deal on the new car that I purchased at this dealership. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Tugba Aksoy, (708)-403-7770

June 18, 2019

Oil Change Opted for a no appointment oil change. Two cars on bay. Sat in car approx 5min before I was greeted. Lauren was courteous, polite and answered all my More

by Hoodshadow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tugba Aksoy, (708)-403-7770

June 18, 2019

Quick and painless! Powertrain warranty saved me! I thought I was going to have to pay a lot of money. The service rep was clear not to make promises and reinforced the need to wait until service mec More

by GODBLESSGINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 20, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tugba Aksoy, (708)-403-7770

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