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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
June 28, 2019
Very pleasant . Everybody was really nice from the salesman all the way down to the girl that showed us how to use our new Lincoln navigator. Thanks . Everybody was really nice from the salesman all the way down to the girl that showed us how to use our new Lincoln navigator. Thanks More
by CALAB
Verified CustomerEmployees Worked With
June 28, 2019
Sarah - great salesperson!! I really enjoyed our experience with Sarah buying our Explorer. She was so knowledgeable about the car and patient with us. She didn't push us or put I really enjoyed our experience with Sarah buying our Explorer. She was so knowledgeable about the car and patient with us. She didn't push us or put any pressure on us to hurry and close up the deal. She found us the exact car we specified. More
by Tonia1015
June 28, 2019
OIL CHANGE Scott was my service manager. He was courteous and professional. A very pleasant efficient Scott greeting and processing of the paperwork was a sm Scott was my service manager. He was courteous and professional. A very pleasant efficient Scott greeting and processing of the paperwork was a smooth transaction! More
by OLEUCANNIE
Employees Worked With
June 28, 2019
Great service Lauren did a great job diagnosing the problem and servicing my vehicle! She got my car in quickly. I receive consistently good service from Rizza For Lauren did a great job diagnosing the problem and servicing my vehicle! She got my car in quickly. I receive consistently good service from Rizza Ford. More
by KD
Employees Worked With
Lauren Kutsche
June 28, 2019
Tire service and factory recall Thomas was excellent in information delivery and working with me on options. Great Job. Gary Precin has a great group of workers at Joe Rizza. Thomas was excellent in information delivery and working with me on options. Great Job. Gary Precin has a great group of workers at Joe Rizza. More
by BJKOCH4
June 28, 2019
Good buying experience. Very good buying experience. Sales and financing very helpful to get a deal done. Would buy again at this dealership. Very satisfied customer. Grea Very good buying experience. Sales and financing very helpful to get a deal done. Would buy again at this dealership. Very satisfied customer. Great atmosphere. More
by Mrx2733
June 28, 2019
Great Customer Service Scott Sciaky was the service manager who helped me on June 27. He listened to all my concerns and problems. Was very helpful and friendly. The Best Scott Sciaky was the service manager who helped me on June 27. He listened to all my concerns and problems. Was very helpful and friendly. The Best customer service by far! I live closer to the Bill Kay Ford Dealership by they have Terrible customer service. That's why I choose Joe Rizza for all my service needs. Sincerely, Adeline Sigler More
by adelinesigler
Employees Worked With
June 28, 2019
Good experience I had a great sales man who did his best for me on buying my car. It was a great experience. I would recommend this dealership I had a great sales man who did his best for me on buying my car. It was a great experience. I would recommend this dealership More
by SERRITABASS1989
June 28, 2019
Professional service The service was exceptional from the first time I walked through the front doors of the dealership. Joe Lafemina was my initial contact, Sarah Vargas The service was exceptional from the first time I walked through the front doors of the dealership. Joe Lafemina was my initial contact, Sarah Vargas helped completed the deal. More
by AKALE5579
June 27, 2019
1 1/2 hour appointment became 4 hours. I finally left Made appointment to get new tires and alignment. Quoted 1 1/2 hours. I left after 3 hours. Service writer Eric was good but uninformed. I was called t Made appointment to get new tires and alignment. Quoted 1 1/2 hours. I left after 3 hours. Service writer Eric was good but uninformed. I was called to come back an hour after I was taken home. More
by Mikelenore1?
Employees Worked With
Eric Montanez
