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Joe Rizza Ford Lincoln
Orland Park, IL
2,870 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,870 reviews
September 14, 2021
Pete was very helpful and knowledgeable about the car we purchased. Angel was also very helpful. purchased. Angel was also very helpful. More
by wendt
Verified Customer
Helpful September 14, 2021
Excellent and very personable customer service by Philip Rizza, Brandy Gallegos, Gary Precin, and finance and service departments. We love our new Ford Ranger Lariat! Rizza, Brandy Gallegos, Gary Precin, and finance and service departments. We love our new Ford Ranger Lariat! More
by MRIZZA17
September 14, 2021
Great customer service all departments! Always ready to answer all my questions and keep me posted on all things! answer all my questions and keep me posted on all things! More
by DSHOEMAKER311@gmail.com
September 14, 2021
We came from Springfield to purchase our new edge at, everyone at the dealership was vary nice and helpful. everyone at the dealership was vary nice and helpful. More
by ROLEEN.THOELE
Employees Worked With
September 14, 2021
The workers really don’t show much interest in helping you. They act extremely sketchy and they let me take a 2018 f150 home with no oil. You would think buying a 2018 from a Ford dealership that they wou you. They act extremely sketchy and they let me take a 2018 f150 home with no oil. You would think buying a 2018 from a Ford dealership that they would maintenance and take car of they’re vehicles so the last thing I would check is the oil. The oil was barely touching the dipstick. Talked to a manager and was told to take it to a Ford dealership and get it done and they’ll reimburse me. I never got reimbursed even tho I tried to reach out to two persons and it’s been over 3 weeks now. Worst dealership experience ever and very shady people. Please don’t be like me and be impatient just look elsewhere. More
by D-REYES12
September 13, 2021
John Runia is an excellant representative of your organization. He is the best thing you've got going. organization. He is the best thing you've got going. More
by JSIDEMAN
September 01, 2021
They did everything possible for us to walk out with the car we loved. Pete was great. He was very patient and we felt like family coming out of the dealership. Thank you for your help Pete car we loved. Pete was great. He was very patient and we felt like family coming out of the dealership. Thank you for your help Pete More
by SARAHGAYDOS795
Employees Worked With
August 30, 2021
Very efficient and friendly. Provided everything they promised. Delivered on time. Would highly recommend. Drive over 5 hours just to do business with this dealership promised. Delivered on time. Would highly recommend. Drive over 5 hours just to do business with this dealership More
by LEBSAGC
August 26, 2021
Car was clean (inside, under the hood and the exterior). Brandy was especially responsive and Philip was honest. The car was reasonably priced. I would consider Joe Rizza again. Brandy was especially responsive and Philip was honest. The car was reasonably priced. I would consider Joe Rizza again. More
by EFOY
August 17, 2021
Simple and friendly service , the manager was the first to greet us and that alone was reassuring, they also showed me the cars available with the exact specs I needed only to greet us and that alone was reassuring, they also showed me the cars available with the exact specs I needed only More
by SARAGOSSA92
