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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,319 Reviews
Call Service Center (708) 403-7770

1,319 Reviews of Joe Rizza Acura - Service Center

Sort by
May 19, 2023

Very professional give me options and provide great services I have always been pleased with the service department. More

by Mootry
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fondren
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May 21, 2023 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura, we look forward to having you as a valued customer for many years to come!

Helpful
May 19, 2023

Everything is always good to have the best dealerships around. This is my third car. I'm treated very good every time I go to for service or anything else. More

by BJ.MURPHY
Recommend Dealer
Yes
Employees Worked With
Jim Sabia and the Mngr
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May 21, 2023 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 18, 2023

They have always taken care of any issues we've had. Service department is very courteous and informative. More

by THERESEGALVAN
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fondren
Report | Print
May 19, 2023 -

Joe Rizza Acura responded

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

Helpful
May 12, 2023

Service was quick and I was explained Staff was friendly and seemed knowledgable. I love the customer service care team. More

by MSDAY0715
Recommend Dealer
Yes
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May 14, 2023 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Helpful
May 04, 2023

This is the second car we have purchased with Rizza. We have been very satisfied with the service and fair attention to our car care needs. More

by ARERCOMCAST
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fondren
Report | Print
May 06, 2023 -

Joe Rizza Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

Helpful
April 13, 2023

Welcoming, patient, Knowledgeable, and On Point- Handsome too!!! He's Always calm and patient for years and years/ He is a Keeper!! More

by JBRN84@GMAIL
Recommend Dealer
Yes
Employees Worked With
I know him but can't remember his name
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Apr 14, 2023 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
April 11, 2023

Consistently Superior ! Unmatched professionalism and skill! Always greeted promptly and made to feel heard. As a woman that is huge! More

by cara.prochaska@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
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Apr 13, 2023 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
April 10, 2023

Routine maintenance. Great service people.Short wait and on my way! I'll be back again in the fall More

by OCEANTIDE34
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 11, 2023 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Apr 11, 2023 -

OCEANTIDE34 responded

Outstanding service department.I've always been treated well here and in a timely manner.Looking back I believe my choice to buy a car from Rizza Acura was largely due to a service department that I could count on.

Helpful
June 05, 2022

Outstanding sales and service department. Ted is knowledgeable and treats his customers with white glove service. The vehicle is always returned clean More

by belmontehomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that Ted had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

Helpful
April 20, 2022

I took my 2019 ILX in for a new battery and was very happy to find out it was still under factory warranty More

by RONOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2022 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Helpful
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