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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

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December 20, 2021

Top notch service, as always. Came in from out of state to have work done. More

by DPWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 20, 2021

Prompt service. I requested my car to check under it because I ran over a plastic bag with something inside of it. They did it with no charge. More

by ANNCOMETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Joe Rizza Acura responded

Thank you, Ann, we were glad to help! Please don't hesitate to reach out if we can be of any further assistance.

December 19, 2021

Service was great and on time. Great day at sevice center, no waiting. Thank you… More

by ronriley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

December 14, 2021

Very friendly staff, informative answered all my questions. Only issue was the part I needed to service my car was not available More

by wsha1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and our team, and don't hesitate to let us know if we can be of further assistance.

December 11, 2021

Great fast service. Very good prices. The service staff explained everything very well. I would recommend the shop to Friends. More

by SG3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

December 10, 2021

Chris is always very responsive and professional. The service department got me in and out on schedule. More

by BDR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Joe Rizza Acura responded

Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

December 09, 2021

Love the car.and color. Nice sales people . Very friendly. Had to bring the car back for a few things and only one was taken care of. Was told to come again another day. Will call to set up that More

by Denise Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Webber, lagigloo
Dec 10, 2021 -

Joe Rizza Acura responded

Denise, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

December 08, 2021

Parts team helped clarify my misunderstanding and got me taken care of quickly! Awesome service! More

by JOHNHUECKSTAEDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Joe Rizza Acura responded

John, Thank you for taking the time to share your thoughts on working with Brad and our team. We're glad to hear we delivered such a great experience!

December 05, 2021

They did a good job of servicing my car. The staff is very considerate and knowledgeable. More

by the.logans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Joe Rizza Acura responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

December 03, 2021

As my regular dealership I always get excellent service and honest feedback from the stsff More

by BRENDALY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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