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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews
Call Service Center (708) 403-7770

1,320 Reviews of Joe Rizza Acura - Service Center

Sort by
April 20, 2022

I took my 2019 ILX in for a new battery and was very happy to find out it was still under factory warranty More

by RONOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2022 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

February 21, 2022

Great service as always. The wait wasn’t long for a Saturday morning walk in More

by BRUCKER74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Joe Rizza Acura responded

We appreciate you taking the time to leave us a five-star review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!

February 17, 2022

MATT IN SERVICE TOOK CARE OF ME IMMEDIATELY - GREAT SERVICE - ALWAYS SMILING - WONDERFUL EXPERIENCE - GREAT COMMUNICATION More

by DJCADILLAC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Joe Rizza Acura responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2022

All I can say is Thank You . !! Service writers took care of all my needs and concerns.. More

by PIGPEN910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
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Feb 16, 2022 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 14, 2022

Great and speedy service. Waiting area was very well maintained and had great coffee and snacks More

by VMORENO87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2022 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2022

Always great service work!!! Excellent parts department! Parts and service staff treat you like you are family always!!! Truly professionall in every way! More

by TOMWRIGHT10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank. (Tech) 5stars
Report | Print
Feb 14, 2022 -

Joe Rizza Acura responded

Thank you, Tom, for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2022

First visit to as a complementary visit for an oil change. Waiting area was clean and the service was quick More

by BWFLAGG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2022 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

February 09, 2022

Very professional and courteous they took very good care of me Thank you for all your help More

by JGTHOMAS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear Matt, Ted, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2022

Chris and the service team is the best thank you Chris for all you do. More

by NURSEBURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Report | Print
Feb 09, 2022 -

Joe Rizza Acura responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

February 09, 2022

Service department is courteous & efficient. The staff always tries to provide prompt service in order to minimize their customer’s waiting time. More

by AJK1651
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your service experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

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