1,320 Reviews of Joe Rizza Acura - Service Center
I enjoy my experience every time I visit. Staff is always kind and courteous. This was my second purchase from your dealership. I enjoyed this one more than the first _ kind and courteous. This was my second purchase from your dealership. I enjoyed this one more than the first _ More
This was my first service visit since I purchased my vehicle. I had a cargo cover installed by the dealership. The service people were great to deal with. vehicle. I had a cargo cover installed by the dealership. The service people were great to deal with. More
Acura in Orland Park has the best service department that I have experienced in all of the years that I have owned a vehicle. When I schedule an appointment my vehicle is pulled into the service bay immedia I have experienced in all of the years that I have owned a vehicle. When I schedule an appointment my vehicle is pulled into the service bay immediately. Once my vehicle is on the rack, the wait time is exceptional. In 2013 I will be in the market for a second vehicle. Acura in Orland Park is my first choice just because of the service department. Acura in Orland Park has a fantastic service team and also a dynamite service manager in Ted Jurick, for which I have dealt with him regarding a problem that I encountered in 2012. Keep up the good work. More
Always timely as far as appointment times and they keep you updated as you are waiting for service. Everyone is friendly and helpful at Rizza Acura. you updated as you are waiting for service. Everyone is friendly and helpful at Rizza Acura. More
The Toronto family has been dealing with Joe Rizza for over 25 years. We have yet had a bad experience. We are in our third Acura and very satisfied. over 25 years. We have yet had a bad experience. We are in our third Acura and very satisfied. More
I had a concern that I addressed with Ted the service manager and he responded promptly and honestly, and found a way to help me. It is important to me to feel like I am not getting "ripped off" or bein manager and he responded promptly and honestly, and found a way to help me. It is important to me to feel like I am not getting "ripped off" or being treated differently because I am a woman. They never made me feel this way. I have consistently been satisfied. More
Satisfactory, a bit expensive for the work done I think. Service center very clean, service personnel suitably courteous. Shouldn't cost 5% of purchase price to get 60,000 mile maintenance. Service center very clean, service personnel suitably courteous. Shouldn't cost 5% of purchase price to get 60,000 mile maintenance. More
Every time my wife takes her car in to Acura for service, she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". More
I certainly wasn't aware of the cost of repair, I thought it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I have a fine automobile and I will have charges like this. More