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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,319 Reviews

1,319 Reviews of Joe Rizza Acura - Service Center

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May 13, 2012

This was my first service visit since I purchased my vehicle. I had a cargo cover installed by the dealership. The service people were great to deal with. More

by Susan Kizlyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ted Jurick
May 11, 2012

Acura in Orland Park has the best service department that I have experienced in all of the years that I have owned a vehicle. When I schedule an appointment my vehicle is pulled into the service bay immedia More

by eunicewilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt
May 10, 2012

Always timely as far as appointment times and they keep you updated as you are waiting for service. Everyone is friendly and helpful at Rizza Acura. More

by valcur18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valery Curran
May 09, 2012

I've been dealing with this dealership for years and they all seem to remember me and treat me like a friend. I always fell welcome there. More

by cjdavis75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot
May 08, 2012

The Toronto family has been dealing with Joe Rizza for over 25 years. We have yet had a bad experience. We are in our third Acura and very satisfied. More

by mtoro82351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte not sure of the service writer or mechanics name, Charlotte Guinta
April 11, 2012

I had a concern that I addressed with Ted the service manager and he responded promptly and honestly, and found a way to help me. It is important to me to feel like I am not getting "ripped off" or bein More

by Sandrakozlowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ted Jurik, Charlotte, Charlotte Guinta
March 30, 2012

Satisfactory, a bit expensive for the work done I think. Service center very clean, service personnel suitably courteous. Shouldn't cost 5% of purchase price to get 60,000 mile maintenance. More

by johnponder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
March 27, 2012

I certainly wasn't aware of the cost of repair, I thought it was JUST a light bulb. Nearly $700. It was explained that it wasn't that simple. I've had the car for a few years so I guess I could understand I More

by Aretas Collymore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte and Dale, Charlotte Guinta
March 27, 2012

Every time my wife takes her car in to Acura for service, she is always talking about how great the service is. This dealership was the best I've ever purchased a vehicle from. They are the "GREATEST". More

by Juan Hooker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mat & Charolette, Charlotte Guinta
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