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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

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November 02, 2021

Very prompt service in a very clean environment that exceeded my expectations. The text update system is a great contactless add. More

by dwoock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh ignelzi
Nov 02, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! We look forward to working with you again in the future. We truly appreciate your business.

November 02, 2021

The service advisor met me as soon as I drove into the dealership, he was polite and knowledgeable. The dealership and restrooms were clean and Covid-19 Protocols were being followed. There were snacks av More

by ANDYANGEL214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2021

Chris was very informative and helpful. Service went so smoothly, and I was very pleased. More

by SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Joe Rizza Acura responded

It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing Joe Rizza Acura!

October 29, 2021

I arrived for my appointment and were registered in right away and service was started More

by ROSAG1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

October 27, 2021

The people in the service department are very efficient and professional with the customers and most of all you are in and out as soon as possible. More

by Acura3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura! We appreciate you taking the time to share your feedback. We're glad we were able to help, and we hope to see you again!

October 27, 2021

Very professional, very clean,very understanding your problem,waiting area subperb, the dealership is number one in my book !! More

by stequick3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Joe Rizza Acura responded

We appreciate your business here at Joe Rizza Acura! Thank you for taking the time to share your feedback with us.

October 22, 2021

Very helpful and courteous service reps that seem to be happy to able to help. More

by KLIERWARREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Joe Rizza Acura responded

Thank you for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

October 21, 2021

I’m very happy with your service every thing good Im going to recommend my friends More

by mirelamolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2021

Excellent customer service everyone there is amazing very knowledgeable courteous and fast will continue taking my vehicle here. Very satisfied all around with the service here. More

by Mendoza1719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2021

Your service is top shelf! Each time I receive my car back it looks and feels like a brand new car. Hats off to Ted and the service department. Thank you. Carl Siurek More

by CD112969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review, Carl. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

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