Back

Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

Sort by
March 23, 2015

OUTSTANDING SERVICE & WORTH THE DRIVE!!!!! We have owned Acura's since 2004, I have an RDX and my husband has an MDX. I have been to all the dealerships in the area and the Service Department More

by RDX/MDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Johnson
Mar 24, 2015 -

Joe Rizza Acura responded

We appreciate you giving us this review and 5-star rating! We're glad to have Matt and Jerry on our team and that we could provide you with a great experience. We are truly dedicated to providing quality customer service in all areas of our dealership. It is great to know you have been doing business with us for the past several years. Going the extra mile for our customers is something we take great pride in, and we are glad to have your vehicle given back to you always in excellent shape. Our customers mean everything to us and we are glad to have you as a loyal customer of Joe Rizza Acura. Thanks again and we look forward to seeing you again soon. Take care! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 05, 2015

Great Service I took my vehicle in for transmission fluid service and a wheel alignment. This was my first time taking my vehicle to this dealership. I chose this A More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2015 -

Joe Rizza Acura responded

Hi JD and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Joe Rizza Acura. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Kind regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 03, 2015

Joe Rizza Acura is TOP NOTCH!!! I have been an Acura owner since 2007, and I plan to continue purchasing Acuras! My 2007 TSX and my 2013 RDX have both been purchased and serviced at More

by absando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2015 -

Joe Rizza Acura responded

Amy, Joe Rizza Acura thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

February 24, 2015

Outstanding Service The level of service received at Joe Rizza is what one comes to expect when dealing a premium brand dealer. I was thoroughly pleased with my experienc More

by msstasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2015 -

Joe Rizza Acura responded

Thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Joe Rizza Acura. If there is anything more that we can do please come back and see us again. Take care! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

February 15, 2015

Required Service Ted Jurick is absolutely wonderful to work with. He picks up my car, takes it in for service, brings me a great courtesy vehicle, and promptly brings More

by Thunder1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2015 -

Joe Rizza Acura responded

Thank you for writing about your visit with us! I am happy to hear that Ted was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials.  Best, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

January 18, 2015

great group of people loved my experience will return great group of people friendly fun to be around will recommend Acura to all of my friend plus is the best car in th More

by acright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 19, 2015 -

Joe Rizza Acura responded

Thank you for writing this fantastic review! We try to create a friendly and professional experience for all of our customers, and we're thrilled to hear you were able to perceive that. We appreciate your recommendation, and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.  Best, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

December 03, 2014

Great service, We were glad to see that all our concerns were addressed. We were greeted promptly. Everything was taken care of quickly and smoothly. We left with More

by mary.cooper.3158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2014 -

Joe Rizza Acura responded

We truly appreciate you taking the time to leave us this great feedback, Mary! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear our service team took such great care of you and your vehicle. We hope that you will continue to come to us for any of your automotive needs. In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

November 11, 2014

efficient Treated very well by friendly, knowledgable people. I went with no appointment. Was immediately let into garage and a person greeted me, heard my More

by Pearlhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 12, 2014 -

Joe Rizza Acura responded

Thank you for taking the time to provide such great feedback! Our team focuses on providing friendly and efficient service, and I'm very pleased your visit was a positive one. Please don't hesitate to contact us with any future automotive needs. In the meantime, be sure to stay connected with us on Facebook and Twitter.  Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

October 08, 2014

OIl Change I was able to get an appointment on short notice. I was brought in on time and was in and out on time. The customer waiting area was comfortable and More

by pchismudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

Joe Rizza Acura responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with friendly and efficient service, and I am extremely happy to hear that your experience with us was so positive. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

September 26, 2014

oil chane service, I was given very good price (dealership might have internally applied coupon discount, good for me). Quick service & offered a mail-in-coupon for next More

by Sam Mittal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 26, 2014 -

Joe Rizza Acura responded

Sam, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent visit. Please don't hesitate to contact us if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

...
128
...