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1,320 Reviews of Joe Rizza Acura - Service Center
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November 01, 2015
Regular maintenance service. I am an Acura owner for the past 12years. The single most important aspect of owning this particular car is the excellent year after year service I ha I am an Acura owner for the past 12years. The single most important aspect of owning this particular car is the excellent year after year service I have become used to . MR.Ted Jurick, Service Manager,is always pleasant,highly professional and takes excellent care of my car and rely on his valuable advice. It is very refreshing and impressive to see Ted represent the Acura product and the Dealership at a very high level. As always thank you Ted and see you next year. Sintayehu. More
by emerald
Employees Worked With
Other Employees :
To all who work under the direction of Ted Jurick.
October 28, 2015
Best I've Dealt With I have been driving passionately for half a century; beginning with many phases of domestic vehicles, English/German sport/luxury, and presently sport I have been driving passionately for half a century; beginning with many phases of domestic vehicles, English/German sport/luxury, and presently sport sedan. BMW, Audi, Jaguar through Lexus are not in the same arena either in product nor service when compared in its' entirety to this team. Age not-with-standing, I haven't any reservations in this statement, but satisfaction in the writing. Kudos to all of the team. More
by jgk
September 17, 2015
WONDERFUL SERVICE GREAT PEOPLE TO WORK WITH ON PURCHASE AND SERVICE DEPARTMENT IS VERY NICE TO DEAL WITH. WHEN A NEW CAR IS NEEDED, NO DOUBT WHERE WE WILL BUY. GREAT PEOPLE TO WORK WITH ON PURCHASE AND SERVICE DEPARTMENT IS VERY NICE TO DEAL WITH. WHEN A NEW CAR IS NEEDED, NO DOUBT WHERE WE WILL BUY. More
by DJG7420
September 16, 2015
Oil Change Getting an oil change this time was very frustrating. I called for the service hours and the lady who answered the phone said that as long as I was th Getting an oil change this time was very frustrating. I called for the service hours and the lady who answered the phone said that as long as I was there before 5.00I didn't have to make an appointment. I drove all the way to Orland from Chicago and got there at 4.38. When I parked my car, a worker rushed to me and told me that I had to be there before 4.30. I explained that I worked until 3.30 in Chicago and there was no way that I was ever going to make it before that time. She wouldn't budge and I could get my oil change. So, I had to find coverage at work and leave early so that I could be there in time three days later. I didn't appreciate losing the money or having to find coverage and lose time. More
by Hello
Employees Worked With
September 11, 2015
Basic oil change and inspection Chris listened carefully while I ask a few questions pertaining to my car very professional and I would recommend this dealership to anyone for servi Chris listened carefully while I ask a few questions pertaining to my car very professional and I would recommend this dealership to anyone for service More
by jacobkar4
Employees Worked With
August 26, 2015
Chris is great Basic oil change and inspection. Chris listened to me and took care of business. I would recommend this dealer for service. I did not buy a car fr Basic oil change and inspection. Chris listened to me and took care of business. I would recommend this dealer for service. I did not buy a car from them, so I can not speak to the sales side. More
by Nick60443
Employees Worked With
August 23, 2015
AMAZING service department and team! I live in Bolingbrook and drive all the way to Orland Park just for the major service that Joe Rizza Acura Service Department and staff provide for Ac I live in Bolingbrook and drive all the way to Orland Park just for the major service that Joe Rizza Acura Service Department and staff provide for Acura TSX. The staff of Matt, Chris and Charlotte are great. For me, anyone can sell a car but it's the service department that really makes a dealership! More
by Mira
August 10, 2015
Excellent service received each visit. The maintenance or service required is always explained thoroughly. Ted, the service manager, and staff are always ve service received each visit. The maintenance or service required is always explained thoroughly. Ted, the service manager, and staff are always very accommodating and helpful! More
by twiggy
Employees Worked With
August 06, 2015
Exceptional Service, Quality and Wait Time From the initial call to book my service appointment until the time I departed, the staff was warm and welcoming. All of my concerns were addressed a From the initial call to book my service appointment until the time I departed, the staff was warm and welcoming. All of my concerns were addressed as promised and ahead of time. I set up a temp office at a corner table near the waiting room to conduct a conference call. Others came by to see if I needed anything else. I observed techs/mechanics/reps communicating with customers as they waited to keep them apprised of what was going on with their vehicles. As I was not from the Chicagoland area I skipped stopping at the local Starbucks to ensure I was on time for my appointment, and to my surprise and delight there was quality coffee in the waiting room. I would definitely refer others to this Acura location! More
by TN Girl
Employees Worked With
July 31, 2015
Service Great Dealer to do business with. Excellent Service Dept... Did not have to wait long for my car to be serviced. Charlotte Guinta was a great service Great Dealer to do business with. Excellent Service Dept... Did not have to wait long for my car to be serviced. Charlotte Guinta was a great service personal. More
by Tom C
Employees Worked With
Charlotte Guinta
