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1,320 Reviews of Joe Rizza Acura - Service Center
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April 18, 2017
Great Service also, Washed & Waxed my Car So often you hear about how car repair places even dealerships try to sell unnecessary services. I can honestly say that I have never had that experie So often you hear about how car repair places even dealerships try to sell unnecessary services. I can honestly say that I have never had that experience with Rizza Acura. I greatly appreciated the care and time that was taken to listen and explain my service options. More
by ilikeacuras
Employees Worked With
Charlotte Guinta
April 13, 2017
Exceptional care and service Thank you for my service on 4/11/17. I needed a new battery along with several maintenance repairs. Charlotte handled explaining all the information Thank you for my service on 4/11/17. I needed a new battery along with several maintenance repairs. Charlotte handled explaining all the information to me very well. You are truly very professional with all service issues ..thanks again. More
by tammisue
Employees Worked With
Charlotte Guinta
April 02, 2017
Excellent service! Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Also I Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Also I have used the loaner service. More
by Magic
February 10, 2017
Bad service and do not honor a good reputation. Denise Maniakouras sold me a car and one month later the engine was giving me problems. I went back to the salesperson, Denise Maniakouras, and was t Denise Maniakouras sold me a car and one month later the engine was giving me problems. I went back to the salesperson, Denise Maniakouras, and was told since the car was Mercedes they do not have those parts and told me to go to a Mercedes dealer. I did, and the Mercedes dealer told me to return the car immediately to where I bought it. I asked the salesperson why she sold it me if she did not the history of the car. I trusted her because I know her many years and was shocked that she sold me a bad car because Rizza knows the history of the car. I will never go back to buy another car from that dealer and salesperson because they do not honor the sale of the cars they sell. I am very upset and disappointed. I would never recommend anyone going there to purchase a vehicle. In my opinion, and my terrible experience with them, I would never recommend this dealership again. And this is the teuth. I paid good money to buy a car and it ended up having terrible problems after only a month. I was NOT at all satisfied with the dealer and the salesperson More
by Purchaser of very bad mercedes
Employees Worked With
Denise Manikouras
July 28, 2016
Great Experience Matt at the Service Desk is always a pleasure to work with. I met the GM, Patrick Dazzo and he made it a fantastic experience. He was so accommodating Matt at the Service Desk is always a pleasure to work with. I met the GM, Patrick Dazzo and he made it a fantastic experience. He was so accommodating, kind, and caring! Thank you for the great experience! Excellent service all the way around! More
by Thankful_1
June 17, 2016
Service manger and staff are the best The service department is the best that I ever experienced in my 35 years of having service done to my cars. Ted the service manager is such a nice p The service department is the best that I ever experienced in my 35 years of having service done to my cars. Ted the service manager is such a nice person and it is reflected with his staff, Charlotte, Matt & Chris. They all are excellent and friendly. Every visit I made there was a great experience. I always get great and timely service. I would highly recommend them! Sincerely, Frank R. More
by Frank R.
June 07, 2016
Outstanding service and friendlyness. My experience dealing with the people,especially Matt Fondren, was very pleasurable and all of my questions were answered in a timely manner. I would My experience dealing with the people,especially Matt Fondren, was very pleasurable and all of my questions were answered in a timely manner. I would highly recommend Matt and all the people at Joe Rizza Acura to service my vehicle. Thank you. More
by trkort
Employees Worked With
June 05, 2016
Always quick with service with minimal wait time. I am always pleased with the service given. Very friendly professional staff. Also I get a wash and vacuum as a free service which adds value to my I am always pleased with the service given. Very friendly professional staff. Also I get a wash and vacuum as a free service which adds value to my visit. More
by CLAMPP
Employees Worked With
May 25, 2016
Sales and first service Denise Manikouras was the sales representative who sold us the MDX and Pat Dazzo was the manager.We have never dealt nicer more helpful people when bu Denise Manikouras was the sales representative who sold us the MDX and Pat Dazzo was the manager.We have never dealt nicer more helpful people when buying a car.Deanna Kalas was the service advisor who took care of the car on first visit which took lest than an hour,she was very helpful and friendly. More
by Sammy
May 20, 2016
Timing belt replacement My '06 Acura TL needed a new timing belt per maintenance guidelines and I had a price from a local service shop before I checked out Rizza Acura. I wa My '06 Acura TL needed a new timing belt per maintenance guidelines and I had a price from a local service shop before I checked out Rizza Acura. I was pleasantly surprised and glad I stopped by for a quote. Not only was the price less but I was provided with a free loaner car! I've always assumed the dealer rates were more but from now on, as long as I own my TL I will be taking my TL to Acura for maintenance and repairs. Thank you Rizza Acura!! More
by pacman53
Employees Worked With
Chris Kailer was very friendly and helpful on quoting a price and scheduling my service. I was glad to have met him.
