Back

Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

Sort by
November 14, 2021

Service department employees very helpful and take time to give good explanation of any problem More

by Richgustneil diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Matt and our team delivered such a great experience!

November 13, 2021

I have had my vehicles service by your department for over twenty years. I'm pleased with the high level of professionalism and quality service. More

by VIRGINIA5832
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

November 11, 2021

Fast service for an oil change . Everyone was so nice and answered all my questions. More

by LINSUE930@COMCAST.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Nov 11, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2021

I moved to Indiana and I drive back to Illinois for service because I trust them that much ! The people who work in the service department have been there over 15 years ! They are trustworthy! They are More

by Mariareid69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Joe Rizza Acura responded

Thank you for your review! We truly appreciate your business and our team looks forward to serving you again soon!

November 09, 2021

I’ve taken my car to Joe Rizza for 12 years. They are personable professional knowledgeable. More

by Ree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

November 08, 2021

Everyone is friendly,I am happy with them.Good Dealership,job well done.Go Joe Rizza More

by OPS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 06, 2021

Fast professional courteous Matt is always helpful and Fast professional courteous Matt is always helpful and trustworthy He is awesome as are all the service staff. More

by MFTFM
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt and our team to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

November 05, 2021

All workers are super great and have amazing service. Feel very welcomed and super satisfied. More

by hls9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

November 05, 2021

CleanProfessionalPoliteFriendlyFun staffEngaging Clean Professional Polite Friendly Fun staff Engaging Courteous helpful Cheerful Informative Caring Neat Timely Rare More

by msgate924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A, Anthony LaGiglio
Nov 06, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

November 04, 2021

They didn't tell me everything that was wrong with my car at the dealership More

by taylorgregory636
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...