Back

Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

Sort by
October 24, 2018

Service rating I was able to get in and out quickly. The service department was efficient and easy to work with. I hope to keep my Acura for many years, . More

by laurie.burda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oct 25, 2018 -

Joe Rizza Acura responded

We cannot thank you enough for this glowing review of our service center, Laurie! We know how valuable your time is and we aim to provide efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 23, 2018

Joe Rizza has a nice oil change after all. Great service. Friendly advisors. Clean well serviced car. Love that the service department washes and cleans the interior of the car! Also enj More

by bhshaw70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Oct 24, 2018 -

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 23, 2018

Awesome work ethic Excellent Professional Service keep up the good work thank you I would definitely come back and have my Acura service there first and foremost Top Fli More

by JENKINSTHEO79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Charlotte Guinta
Oct 24, 2018 -

Joe Rizza Acura responded

We strive to provide the best service possible and glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Acura's Service Department. Best, Rawan Altaher - raltaher@rizzacars.com

October 18, 2018

Always great service The service writers are always friendly, courteous and professional. Repair work is done in a timely manner. The car is always clean when we pick it More

by 708toma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Oct 18, 2018 -

Joe Rizza Acura responded

Your kind words mean a lot to us! Thank you for being one of our fantastic customers and for your support. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

replace driver side doorhandle It was simple and straight forward and really hard to screw up and they did not. To my way of thinking there really isn't much to be evaluated,. More

by bianciottot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 18, 2018 -

Joe Rizza Acura responded

Thanks for the kind review! Let us know if we can help with anything else. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Great service Great job by adviser Chris. My car was towed Car in Friday at 3PM Had loaner waiting for me, out within 10 minutes. Car ready next morning all in le More

by dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for the nice feedback! Chris is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 13, 2018

purchase extended warranty. I met the Finance guy(Omar), 123 just like that, deal was done. He explained to me everything I needed to know, very knowledgeable guy. I was welcomed More

by Gaghamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback. Omar is a fantastic employee and we're thankful for everything he brings to our team. We appreciate your business! Best regards, Rawan Altaher - raltaher@rizzacars.com

October 12, 2018

Excellent Experience It was my first time to your service area with my new Acura and it was a very pleasant experience. Kiley wads helpful and thorough throughout the visi More

by BEVIRENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLIE
Oct 18, 2018 -

Joe Rizza Acura responded

Bevirene, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Great Fast and the best customer service! Best service experience out of any dealership I have been to. I would recommend to anyone. Thank you very much More

by IZOKARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Keber
Oct 11, 2018 -

Joe Rizza Acura responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 10, 2018

Good customer service We are using Joe Rizza Acura service center for last 12 yrs. We can depend on them. We live in Munster, so, it is quite a drive for us. But we want to More

by PDHORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 11, 2018 -

Joe Rizza Acura responded

Thank you for the wonderful review and for traveling to Joe Rizza Acura from quite a distance, we appreciate your customer loyalty. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Rawan Altaher - raltaher@rizzacars.com

...
119
...