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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

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November 20, 2018

No hassle service Scheduled service on line. When arrived everyone very courteous, no pressure or hassles. Service done on time and complimentary car wash included. Ve More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Nov 20, 2018 -

Joe Rizza Acura responded

Gigi, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Acura. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 19, 2018

Joe Rizza Acura Service No appointment needed for oil change. In and out quickly. Joe Rizza Acura consultants were courteous and informative. Overall a great experience. More

by BVALLEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2018 -

Joe Rizza Acura responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Joe Rizza Acura! If there is anything else we can do for you, just pay us a visit! Best, Rawan Altaher - raltaher@rizzacars.com

November 17, 2018

great Matt was great in getting are car repaired .The car was making a clunking sound on the left side front also the rear end.The rear was the shocks need More

by JOEMILAZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Joe Rizza Acura responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Acura. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 15, 2018

recall and jerking issue Great overall customer service.. They were not able to replicate the Jerking when you accelerate.. this keeps happening and has not been solved.. I wi More

by roger1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience. Best, Rawan Altaher - raltaher@rizzacars.com

November 13, 2018

They Make a Chore Very Pleasant Like a lot of woman, and men, taking the car in for an oil change is a bother. Joe Rizza Acura makes it a pleasant and quick experience and I have th More

by Smurphy1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that Matt was able to provide an exceptional service and overall positive experience. Best, Rawan Altaher - raltaher@rizzacars.com

November 13, 2018

Excellent as always Too often I hear nightmares from friends about there experiences at other dealerships and I have to announce to them exceptional service I always rece More

by TACHRISTIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals! We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

November 10, 2018

Always polite and respectable. Everyone in the service department have always been very polite and pleasant to work with. Everyone I have worked with are great. They make it easy to More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Nov 12, 2018 -

Joe Rizza Acura responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can for you please don’t hesitate to reach out. Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

New Brakes put on and a air filter. I'VE ALWAYS SAID IF YOU WANT THE BEST YOU GO TO THE BEST. I'VE ALWAYS BEEN TREATED THE WAY CUSTOMERS ARE SUPPOSED TO BE TREATED AND THE CLEANESS OF TH More

by DJ Louie Byrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 09, 2018 -

Joe Rizza Acura responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

Express oil change....awesome Great service didn't have a long wait. Very pleasant people to do business with. When I have any problems I bring my car to Acura for service because More

by LABUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

First Visit well greeted and made comfortable while waiting. very clean service center car was returned washed and tires shined. all work done was explained an More

by JOETELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Nov 07, 2018 -

Joe Rizza Acura responded

Thanks for the great rating and review. We're pleased that everything went well for you. Best, Rawan Altaher - raltaher@rizzacars.com

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