Joe Rizza Acura - Service Center

Courtesy car The Joe Rizza staff is always friendly, professional and top notch . From sales to service they always go out of their way to make your experience a p The Joe Rizza staff is always friendly, professional and top notch . From sales to service they always go out of their way to make your experience a positive one. More

great as of our first purchase from Joe Rizza, we received excellent services all around. All the employees are very No we do not associated with any deale as of our first purchase from Joe Rizza, we received excellent services all around. All the employees are very No we do not associated with any dealership or service center. More

Recall service Prompt,couteous service from service personnel. Service was done in a timely manner. I always appreciate the complimentary car wash. I would highly r Prompt,couteous service from service personnel. Service was done in a timely manner. I always appreciate the complimentary car wash. I would highly rate this service group. More

Quick and friendly. Not pushy. Whenever I come here I am greeted warmly. There is never any pressure to do anything to my car that I do not want to do at the time Whenever I come here I am greeted warmly. There is never any pressure to do anything to my car that I do not want to do at the time More

Over Achievers!!!! The Experience was over the top with customer service and customer satisfaction!!!! The staff ran a multi-point inspection, updated recalled fuel inj The Experience was over the top with customer service and customer satisfaction!!!! The staff ran a multi-point inspection, updated recalled fuel injector, and replaced the battery. I came in for a routine oil change and was pleasantly surprised by the willingness to preform many addittional functions the same. I was sooooo grateful for this service and all in the same day. I travel from the city's Bronzeville area to come to Joe Rizza of Orland for their Outstanding customer service and customer satisfaction everytime!!!! More

Oil change on a cold day Can't say enough about the staff. They are always super friendly and do a great job! Everyone is very personable, and won't hesitate to answer any qu Can't say enough about the staff. They are always super friendly and do a great job! Everyone is very personable, and won't hesitate to answer any questions. More

Quick and easy Pleasant experience. Nice work. Would recommend this place to anyone who looking for professional care of their car. Convenient hours to accommodate y Pleasant experience. Nice work. Would recommend this place to anyone who looking for professional care of their car. Convenient hours to accommodate your schedule. Thanks More

A Pleasant and Surprising Appointment The service was surprising. I was surprised that I could get an appointment on the same day that I called. I was also surprised that I was given a loa The service was surprising. I was surprised that I could get an appointment on the same day that I called. I was also surprised that I was given a loaner while my care was being service. I was further surprised when I was prepared to purchase two sets of brakes was told that I only needed to purchase just one set. The service people could have told me that I needed both sets of brakes even if I needed only one set. Their honesty was surprising although I have never been treated poorly or overcharged since purchasing my car from them over seven years ago. So I really receiving a triple outcome on the same day was surprising such as getting a same day appointment, a loaner car, and a less expensive bill than I expected.. Kudos to the Joe Rizza Acura service department!!! More

Consistent good service This was a service follow-up to resolve issues noted during my oil change. The Service Department accommodated my need for a loaner and even expedited This was a service follow-up to resolve issues noted during my oil change. The Service Department accommodated my need for a loaner and even expedited the work so that I could be beat the pending snow storm due that afternoon. I have been bring my car there for years because of the quality of the staff and workmanship. Much appreciated! More

general maintance Very satisfied with the maint. service and with the service rep. JR Acura takes excellent care of its customers. They answered all my questions and c Very satisfied with the maint. service and with the service rep. JR Acura takes excellent care of its customers. They answered all my questions and concerns. More