Back

Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

Sort by
June 11, 2019

Very good and guick service. Came in without an appointment. Was checked in informed of what had to be done on my vehicle. Was kept informed what was going on. And I was out as so More

by CARMELITAMOORE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Brunt , Charlotte Guinta
Jun 13, 2019 -

Joe Rizza Acura responded

Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Tugba Aksoy, (708)-403-7770

June 07, 2019

Another problem as driving out of just performed service Had service done with the radiator, ball joint and catalytic converter. Went in to pick up the car and pulled out of the lot and the battery light wa More

by BAS8083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 13, 2019 -

Joe Rizza Acura responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Tugba Aksoy, (708)-403-7770

June 04, 2019

The complete solution. I previously took my car to one of their competitor's to troubleshoot my charging issue. The company charged me for a starter and battery. I took my c More

by EARL2114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Tugba Aksoy, (708)-403-7770

June 03, 2019

Service Visit I use Rizza Acura for my oil changes, they are quick, friendly and do an excellent job of keeping me informed about my vehicles status and what I may More

by BEVIRENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you for putting your trust in Joe Rizza Acura! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Tugba Aksoy, (708)-403-7770

June 03, 2019

Simple and Easy The service Dept just gives me what I need and it’s a done deal. Everything explained with ease and I know what I’m getting. My go to place for car se More

by cedricsalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Tugba Aksoy, (708)-403-7770

June 03, 2019

Excellent Service Department!!! Chris and the rest of the service department did an excellent job!!! I have had 6 MDX'S from here and the service is always the best!!! More

by rzimsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Tugba Aksoy, (708)-403-7770

May 31, 2019

Da repair experience la-exceptionale I really love this service center, The staff's performance has once again been excellent, they continue to exceed expectations, from the warm greeting More

by eggist1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and Matt
Jun 06, 2019 -

Joe Rizza Acura responded

Thank you for the wonderful feedback! We can't tell you how much we appreciate your customer loyalty! Best, Tugba Aksoy, (708)-403-7770

May 27, 2019

Quick and easy Needed to get in and out they took care of me! Had to replace fob they also took care of recalls and gave me a wash. More

by GJS48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 30, 2019 -

Joe Rizza Acura responded

Thank you for this great review! We're happy to hear that our team took care of you! We appreciate all that they do. Kind regards, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

Great Service The service was excellent. I had 2 recalls that were handled promptly and professionally. I also had filters replaced. I used a coupon which was ho More

by NJRUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Kind regards, Rawan Altaher - raltaher@rizzacars.com

May 17, 2019

Recall Appt was easy to make. Was on time and greeted with a smile by my name. Told me how much time they would need to fix recall. Told me if I need anythin More

by Sam S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago , Charlotte Guinta
May 17, 2019 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Rawan Altaher - raltaher@rizzacars.com

...
108
...