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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

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June 18, 2019

Great work Very much appreciated the fast and efficient service with my windshield replacement. Got a ride with the shuttle service as well which was great, than More

by krahmani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 20, 2019 -

Joe Rizza Acura responded

We cannot thank you enough for this glowing review! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, Tugba Aksoy, (708)-403-7770

June 18, 2019

the Service people on top of their job👍🏾🥰 The service department has always performed well as if they are enjoying creating satisfied customers. I al very pleased with Acura and the service I More

by guitarut07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Joe Rizza Acura responded

Thank you for the fantastic review about our service department! We can't tell you how much we appreciate your customer loyalty! Best, Tugba Aksoy, (708)-403-7770

June 18, 2019

Oil change Excellent service we are always happy with everyone at Acura when I am ready to buy my new Acura it most definitely be with you guys. Keep up the good More

by DONNADR1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Joe Rizza Acura responded

Thank you for the feedback! Our top priority is excellent customer care and we are proud that this is always offered to you. Best, Tugba Aksoy, (708)-403-7770

June 17, 2019

Oil change Outstanding service as usual when visiting the Acura Deal . Friendly staff and snacks are always a available .Quiet and convenient location t devices More

by YASMAD66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jun 20, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us!. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Tugba Aksoy, (708)-403-7770

June 17, 2019

I have always been pleased with service and Gerard is great! Always been pleased with service but wasn’t happy about the outcome of my last visit and they couldn’t locate the problem. But overall service is good More

by MRSAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 20, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Tugba Aksoy, (708)-403-7770

June 17, 2019

Expert service I had several maintenance services performed and everything was done in a timely manner and done right. I highly recommend Rizza Acura for servicing y More

by WILEYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jun 20, 2019 -

Joe Rizza Acura responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Tugba Aksoy, (708)-403-7770

June 14, 2019

Great! Whenever I’m there, I always received excellent customer service. They also take the time to explain any questions that I have regarding my car. I pu More

by LAVON.BROWN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 20, 2019 -

Joe Rizza Acura responded

Thank you for the great feedback! We can't tell you how much we appreciate your customer loyalty! Best, Tugba Aksoy, (708)-403-7770

June 14, 2019

National Recall I had a part replaced on my MDX it was painless and reactively quick. They also washed my vehicle and vacuumed the inside. Great job guys! More

by JEFFNAVY1986
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Jun 20, 2019 -

Joe Rizza Acura responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Tugba Aksoy, (708)-403-7770

June 14, 2019

Happy as can be This experience went just as expected. Met with a smile, made sure we knew what was going to be done, work completed early and our vehicle came back s More

by rkluchenek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Joe Rizza Acura responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! We appreciate your business! Best, Tugba Aksoy, (708)-403-7770

June 11, 2019

Friendly and Professional Brought my vehicle in for a oil change and it was completed in record time! PLUS they hand washed my car for me. Will never take my service needs to a More

by tewl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 13, 2019 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Tugba Aksoy, (708)-403-7770

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