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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

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July 09, 2019

Good service I had my B123 service performed at Joe Rizza Acura recently. It was completed promptly. My vehicle was returned looking like it was well cared for dur More

by mlloyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Jul 10, 2019 -

Joe Rizza Acura responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Joe Rizza Acura for your vehicle needs. Best, Rawan Altaher - (708) 364-2228

July 08, 2019

Excellent service! Chris was very helpful. He explained everything clearly. When the work was completed he again explained things and I was on my way. Thank you, Chris More

by NANAPJ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this great review. We are very happy to hear that Chris could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - (708) 364-2228

July 04, 2019

Great Service! Brought my car in with a number of people ahead but service was completed in a reasonable time.Although I've been in some fancier waiting areas the vi More

by OCEANTIDE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Jul 05, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! All the best, Rawan Altaher - (708) 364-2228

July 03, 2019

Very friendly and helpful group. Made sure that they understood what I needed done and my timing needed to have the car returned. Much appreciated! Great group of people and I'll be More

by NEAL.PEKALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Jul 05, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Rawan Altaher - (708) 364-2228

July 03, 2019

Recall/ oil change This was a flawless service appointment. Charlotte was very professional and supportive from checkin to pickup. She was smooth and very courteous. i f More

by JCARP1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porter, Charlotte Guinta
Jul 05, 2019 -

Joe Rizza Acura responded

It is wonderful to hear that Charlotte was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Rawan Altaher - (708) 364-2228

July 03, 2019

Battery Charlotte Guinta was very sympathetic over my dilemma with the battery issue. My battery was only 2 years old and now I needed a new one. Replaced i More

by schillmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jul 05, 2019 -

Joe Rizza Acura responded

Thanks for the great review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know All the best, Rawan Altaher - (708) 364-2228

July 02, 2019

Satisfy I always satisfy with sales,customer service and workmanship service. They make you feel comfortable and try to give you a satisfying sale price that More

by MICHELLE.ALANIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best, Rawan Altaher - (708) 364-2228

June 28, 2019

Excellent The employees are very nice and informative. My visit was quick, efficient, and outstanding!!!I will return for another visit in the future to see my More

by NaomiMcNeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie, Charlotte Guinta
Jul 05, 2019 -

Joe Rizza Acura responded

Thank you for the positive review, Naomi, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. All the best, Rawan Altaher - (708) 364-2228

June 25, 2019

Joe Rizza Acura is awesome! I brought my car in for its first oil change last week. It was done well within an hour, at no charge (first oil change is free - yay). Carlos vacuu More

by LINDAK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! All the best, Rawan Altaher - (708) 364-2228

June 18, 2019

5 stars!! Best of the best! You feel like family at every visit, excellent service and great employees. I will continue to refer family and friends to come vis More

by SAMANTHA_MAJESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Jun 20, 2019 -

Joe Rizza Acura responded

Samantha, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Tugba Aksoy, (708)-403-7770

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