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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

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October 11, 2019

Fast and friendly I was happy with the service they completed my car in less than an hour I thought they could’ve done a better job washing my car though stood still ha More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Oct 15, 2019 -

Joe Rizza Acura responded

Gail, we appreciate your kind words about our service team. Thank you for choosing Joe Rizza Acura for your vehicle needs. Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 08, 2019

Service so swift My car stopped in the car wash on Sunday. I had my car towed to the Service Dept, which opened Monday morning at 7am. They fixed my car by 9am Monday More

by tanyawoodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Tew
Oct 09, 2019 -

Joe Rizza Acura responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Rawan Altaher - (708) 364-2228

October 07, 2019

Wonderful experience. Had a great experience. My service advisor did a great job of keeping me informed. She explained everything in detail. One of my best experiences More

by PDP35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie I think. She does sit in main service room
Oct 09, 2019 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Rawan Altaher - (708) 364-2228

October 01, 2019

So so Needs more diversity in the work place. Service is fine not a fan of Orland but it’s convenient. Where you buy your car from should feel like family. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Oct 03, 2019 -

Joe Rizza Acura responded

Thank you for the feedback, Kay! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Rawan Altaher - (708) 364-2228

September 30, 2019

Great Experience Technicians are always honest and knowledgeable . They are also very friendly and pleasant. I was in and out in less than a hour. Great job More

by TRACYTUCKA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Joe Rizza Acura responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - (708) 364-2228

September 30, 2019

Awesome Service!! As always staff is friendly and service is top notch!! I have purchased 3 vehicles there at Joe Rizza Acura and each time it was a very friendly an More

by PIGPEN910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad, Linda Tew
Oct 03, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Joe Rizza Acura. We can’t wait to see you for your next servicing appointment! Best, Rawan Altaher - (708) 364-2228

September 23, 2019

Fast and Friendly I brought in my vehicle for its 1st service. I was greated by Kylie right away. She was very nice and courteous, showed me the waiting room, offered m More

by RESPINDOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Sep 23, 2019 -

Joe Rizza Acura responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

September 19, 2019

I cannot complain. Quick service and hospitable too. Hot coffee and drinks while you wait. Sitting area can be a bit more comfortable. Lights dimmer for a much needed na More

by Friends
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie
Sep 23, 2019 -

Joe Rizza Acura responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - (708) 364-2228

September 17, 2019

Service was good as always The staff is always friendly and they always go thru and explain what is needed when I come in for service More

by LMEDEL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Joe Rizza Acura responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - (708) 364-2228

September 16, 2019

The team at Joe Rizza Acura Joe Rizza Acura always treats me with a personal touch. They have told me I could go any Honda dealer, and I politely tell them Honda is not my dealer More

by ELLEN2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Sep 17, 2019 -

Joe Rizza Acura responded

Ellen, we are so glad we could take care of all of your needs at Joe Rizza Acura. Thank you for giving this feedback; we will be sure to share it with the team! Best, Rawan Altaher - (708) 364-2228

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