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Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,320 Reviews

1,320 Reviews of Joe Rizza Acura - Service Center

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November 06, 2019

Oil burning Friendly staff and great service from the entrance through the entire stay talked with me about what could be done and when approximately how long the More

by smiley.floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Joe Rizza Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 05, 2019

Customer Service at its best Awesome service as usual. The staff is always accommodating to my request and provides a detail summary of the results. I always recommend this deale More

by CIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Nov 06, 2019 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 03, 2019

Honest, Thorough and Easy to Work With I drive out of my way past other Acura dealers to return to Joe Rizza Acura because I trust the team there. They have been consistently honest, fair a More

by CAMPBELL2347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 04, 2019 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 01, 2019

Excellent routine service Excellent, fast service experience. Always quick and precise. Excellent sales experience when I leased vehicle. Would highly recommend this dealership More

by Bob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie, Charlotte Guinta
Nov 04, 2019 -

Joe Rizza Acura responded

Bob, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

October 24, 2019

Oil Change,Plus I had an oil change and an inspection I thought of my stabilizer pin. It was my shock instead. They checked everything, brakes, tires, batteries, flui More

by SMOOTH668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 21, 2019

Never missed a beat I had an unexpected engine issue on my way back from the city. I thought I could make it to the dealership so I called service and got connected to Ch More

by Calz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 21, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Joe Rizza Acura and we look forward to your continued business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 18, 2019

Excellent Service The Rizza staff led by The GM Pat Dazzo could not have been more helpful. At one point Pat Dazzo actually put a service advisor and a technician on th More

by NR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 17, 2019

Oil change Ive been to 3 different acura deal ships for my maintenance work by far this has been the best service! Thank you to my advisor he was amazing!! Not s More

by Saida romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Joe Rizza Acura responded

Saida, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 14, 2019

Quick, Courteous and Painless I was able to get the car serviced without an appointment, and completed in 30 minutes. This saved me a great deal of my valuable time More

by BKMAcura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 15, 2019 -

Joe Rizza Acura responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 11, 2019

Great Service Perfect work, nice waiting room, incredible staff. I am not that wordy, 25 word minimum?? Seriously?? The oil change was good. This is getting to be l More

by PZACEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2019 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, (708)364-2281

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