Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Joe Rizza Acura - Service Center

Orland Park, IL

4.9
1,321 Reviews
Call Service Center (708) 403-7770

1,321 Reviews of Joe Rizza Acura - Service Center

Sort by
December 02, 2021

Great service and skilled staff! Wonderful to work with for my car and me. Would recommend them to all More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Joe Rizza Acura responded

Susan, Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Matt and our team were able to help, and we hope to see you again!

December 02, 2021

Came in with slow oil leak, dealership took care of problem quickly with no charge. Was able to take shuttle back to work and problem was fixed in less than an hour. Junior, the shuttle driver, came More

by wwilson0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
Report | Print
Dec 02, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your review. We sincerely appreciate your business and our team looks forward to serving you again soon!

December 01, 2021

They are awesome and honest A tire dealer told me I needed a new air filter and Ted said it can wait until my next oil change More

by EMCLANCY1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ted here at Joe Rizza Acura.

December 01, 2021

The Service Dept. of Joe Rizza Acura in Orland Park is dependable, organized and friendly. They are as good or better than any other luxury car service department I have visited. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Cashier is always cordial and competent.
Report | Print
Dec 01, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business, Michael, and hope to see you again soon!

November 30, 2021

I always have a great excitement when I take my car in for service. Friendly staff, pleasant atmosphere. More

by Khalilanddre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Chris know if we can be of further assistance.

November 30, 2021

Always very fast and convenient, I’ve been taking my car there for over 130,000 miles. More

by Lfischer88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Report | Print
Dec 01, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team has consistently demonstrated our commitment to great service, and we look forward to assisting you with any future automotive needs!

November 29, 2021

Excellent service. I had my son drop the car off and everything was communicated flawlessly and in a very timely manner. Great job!!! More

by ALONSOB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
Nov 29, 2021 -

Joe Rizza Acura responded

Thank you! JP and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

November 29, 2021

Joe Rizza Acura’s service department offers excellent, friendly, and quick service every time I go. More

by ADRIENNEPAVEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Joe Rizza Acura responded

Adrienne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

November 27, 2021

Short waiting time Clean friendly very helpful and I trust the service with for my car More

by Erica pumphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you, Erica. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!

November 26, 2021

The best dealership in the town.Then go in there for the last eight years I never have any issue More

by Morsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
9
10
11
...
133