Back

Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Contact Dealership

8150 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,055 reviews

October 26, 2020

I love this dealership it always clean and the people are always nice and pleasant and kind and I will continue to give them my business thank you More

by BLAQUE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Oct 29, 2020 -

Joe Rizza Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 26, 2020

Always the best service department! They go above and Always the best service department! They go above and beyond to ensure attention to detail is given. The only place we trust with our cars. Thank yo More

by KARENANDBOB1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Joe Rizza Acura responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 23, 2020

Very professional, knowledgeable and honest. Able and willing to provide same day appointment, with short notice. Completes work in a timely manner, always. Very reliable. More

by DARRYLSCARBROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Joe Rizza Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 22, 2020

It was a good and fast service. I will go there in the future for my new Acura. I would like to receive service coupons so I can service my car there :) More

by Hananjad2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 21, 2020

Denise was excellent she did a great job I really appreciate her service I will definitely recommend her to some of my friends in family More

by PATRICIA_40@Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad, Rawan Altaher, Digital Airstrike, Linda Tew, Nora Rizza
Oct 26, 2020 -

Joe Rizza Acura responded

Your recommendation means so much to us and we're so happy to have earned it! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. We hope to be of service to you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 20, 2020

In and out, just as expected. I was given a nice loaner for the morning to continue working and the work on my car was completed within a couple hours. More

by john.gavin5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Joe Rizza Acura responded

John, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 20, 2020

So friendly and knowledgeable! The team is always willing and available to answer any questions I have. They’re the reason I drive 30mi for an oil change. I’ll only go to the Acura in Tinley Park. More

by CLAUMNDZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Joe Rizza Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 19, 2020

It’s my all time favorite dealership in theChicagoland area for over 16 years. Excellent & outstanding service from Matt & Chris. They are honest& straight forward & it’s always a pleasure dealing with bo More

by Fred Olmsted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Joe Rizza Acura responded

Fred, we loved reading this review! Happy customers are our aim, and it appears Matt and Chris really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 19, 2020

Knowledgeable staff and great customer service. Matt was my rep and he did a outstanding job of explaining where I’m at and where I should be with my vehicle as far as maintenance is concerned. More

by mbran3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 22, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 19, 2020

I had four notifications on the AcuraLink app on my cellphone. Spoke to Chris in the service department he had me bring the vehicle in immediately. The issues were resolved and my vehicle was washed, o More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who washed my vehicle.
Oct 22, 2020 -

Joe Rizza Acura responded

Bob, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Acura's Service Department. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
98
...