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Joe Rizza Acura
Orland Park, IL
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,055 reviews
November 09, 2020
The staff here from service people to cashiers are Always polite & professional. Always great to see the sales people as well especially talking to the Denise! polite & professional. Always great to see the sales people as well especially talking to the Denise! More
by hmustafa_123
Verified Customer
November 09, 2020
It’s nice to go to a dealership where everyone says hello even if they aren’t assigned helping you. I was getting my oil changed and decided to take a look at the show room and a sales person was nice enough even if they aren’t assigned helping you. I was getting my oil changed and decided to take a look at the show room and a sales person was nice enough to say hello. Also the service team was very kind and informative and you can tell that everyone was in a genuinely good mood and happy to help. More
by CCarter
Employees Worked With
I don’t know their names
November 07, 2020
My experience with this dealer has been all positive. I have brought my car in twice for routine oil changes and the service department has been extremely helpful and friendly. I do have one service issue have brought my car in twice for routine oil changes and the service department has been extremely helpful and friendly. I do have one service issue that they were unable to fix so I’ll try it again the next time I go in. Kerry Dunleavy More
by Bluesfour
November 06, 2020
Staff is incredibly attentive and friendly. Wait time was not long and received update with explanation of problem and planned repair. Always a good experience at Joe Rizza Acura. not long and received update with explanation of problem and planned repair. Always a good experience at Joe Rizza Acura. More
by smithbridgette
Employees Worked With
November 06, 2020
Team did a great job. Very efficient timely. Matt and team are why I buy cars from Rizza. Thank you and I will continue to have service performed there. team are why I buy cars from Rizza. Thank you and I will continue to have service performed there. More
by VINCESCANN
Employees Worked With
November 06, 2020
Helped me, not hindered, to make the best possible deal. Left there with impression they are honest and forthcoming. No hidden fees or trickery. Final paperwork agreed with all verbal assurances. Refreshing Left there with impression they are honest and forthcoming. No hidden fees or trickery. Final paperwork agreed with all verbal assurances. Refreshing interaction compared to other car dealer interactions. More
by pmesplou@hotmail.com
November 05, 2020
I keep coming back to this dealership because of the people who work here. I trust them, they are professional and friendly.I have never had a bad experience here. people who work here. I trust them, they are professional and friendly.I have never had a bad experience here. More
by JRN1239
November 05, 2020
Still one of the best Service Departments I’ve ever been at! Matt is an outstanding Service Writer but the entire team is a pleasure to work with at! Matt is an outstanding Service Writer but the entire team is a pleasure to work with More
by IlliniBird
November 04, 2020
Bought a Acura certified MDX 2020. No nonsense, responsive, thorough on feature and option explanation. Explained new extended bumper to bumper warranty. Quick processing, not pushy on up charges responsive, thorough on feature and option explanation. Explained new extended bumper to bumper warranty. Quick processing, not pushy on up charges. More
by Bri Doove
November 03, 2020
Consistent professionalism, courtesy, and satisfying safety precautions during the pandemic. Worked on installing a software update for the infotainment system which appeared quite satisfactory.I am imp safety precautions during the pandemic. Worked on installing a software update for the infotainment system which appeared quite satisfactory.I am impressed More
by DGI60465
Employees Worked With
