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Joe Rizza Acura
Orland Park, IL
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,055 reviews
November 16, 2020
I’ve looked almost a year and finally found the car I wanted. Thanks for the great deal! It was a very smooth purchase process. wanted. Thanks for the great deal! It was a very smooth purchase process. More
by EKOELLING
Verified CustomerEmployees Worked With
Other Employees :
Alyssa Adams
November 16, 2020
Excellent service department gets job done timely and very helpful crew. Responds to questions in timely manner and always helpful listens and resolves issue got me tow truck within the hour of my call very helpful crew. Responds to questions in timely manner and always helpful listens and resolves issue got me tow truck within the hour of my call More
by Evelina
November 16, 2020
Went in for an oil, change, tire rotation, and tire repair. Everyone was super nice. I was in and out in a reasonable amount of time. repair. Everyone was super nice. I was in and out in a reasonable amount of time. More
by FLYGEMINI79
Employees Worked With
November 16, 2020
I had an oil change and was told by phone $38 and when I arrived it was $44 and when I checked out it was $48. Questioned the $3.. and some change for misc fees. I was unhappy with the many discrepancies arrived it was $44 and when I checked out it was $48. Questioned the $3.. and some change for misc fees. I was unhappy with the many discrepancies and didn’t really get a clear answer from service rep or check out person. More
by Lynie
Employees Worked With
Other Employees :
Denise in sales is wonderful and always so friendly. I would surely use her if amd when I buy another Acura , Charlotte Guinta
November 14, 2020
I am always pleased with the excellent service I received at Joe Rizza Accura of Orland Park . The atmosphere is friendly and inviting. Keep up the great service. at Joe Rizza Accura of Orland Park . The atmosphere is friendly and inviting. Keep up the great service. More
by Christine
Employees Worked With
November 14, 2020
Great experience. We lease another MDX, Denise was very helpful and everything was done quickly. We would recomne d to friends and or family in fiture helpful and everything was done quickly. We would recomne d to friends and or family in fiture More
by JILL1220
Employees Worked With
Denise Manikouras
November 13, 2020
I had a great experience buying my Acura. There was no pressure put on me and Denise was friendly and knowledgeable and made my husband and I feel at ease. pressure put on me and Denise was friendly and knowledgeable and made my husband and I feel at ease. More
by MRTERE6
November 12, 2020
I typically don’t go to Rizza because of horrible experience with the GM and an employee. For other reasons, this time, I had to. It’s about 10-15 mins from me, but I would drive to Merrillville or a experience with the GM and an employee. For other reasons, this time, I had to. It’s about 10-15 mins from me, but I would drive to Merrillville or any other Acura dealership because of that poor experience. Ted (service manager) was amazing! He listened and showed genuine care about my concerns & my previous experience. I appreciated that. Kylie completely redeemed herself, she was so much better this time around. I’ll give them another chance because this time, they got customer service right. Thank you Ted & Kylie. More
by Brownshuga115
November 10, 2020
I’ve purchased 2 vehicles from this location and have been pleased with the service department as well as vehicle performance All staff has been professional been pleased with the service department as well as vehicle performance All staff has been professional More
by Jcarrob
November 10, 2020
My visit was nice and fast,got a oil change and car wash.The service advisor Matt Fondren was very professional and friendly. Good job wash.The service advisor Matt Fondren was very professional and friendly. Good job More
by jazzyrose10019
Employees Worked With
