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Joe Rizza Acura

Orland Park, IL

4.6
2,055 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,055 reviews

December 02, 2020

I've been using this service department since I purchased of pre-owned Acura RL from Rizza in 2004. They have always been honest about any repair's needed. I will continue to be a customer. Everybody is easy More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 03, 2020 -

Joe Rizza Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 02, 2020

Joe Rizza was super accommodating and I had fast service. The customer service was superb and I will definitely be back again. Thanks so much! More

by Bshrode1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 03, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 02, 2020

We have used Denise a few times as our sales person she’s very helpful and pleasant to deal We would use her again in the future I have told my friends to ask for her More

by Uncle Dickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Dec 07, 2020 -

Joe Rizza Acura responded

Uncle Dickie, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Joe Rizza Acura satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 02, 2020

There was a tear in the leather seat of an older car. Matt and the entire service team are always cordial and efficient. The car was repaired and returned on the same day. More

by Scott S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Joe Rizza Acura responded

Hello Scott and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 01, 2020

Very quick and efficient service.Got in, they Very quick and efficient service. Got in, they programmed my car key and was out the door in less than 45 minutes. Very clean service area as well More

by MAMOONNAWABI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 03, 2020 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 01, 2020

The service team did a great job servicing my car in a timely manner. Chris was nice to work with and was very honest with the estimate. More

by RGBEFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Joe Rizza Acura responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 01, 2020

Joe Rizza Acura has Exceptional Customer Service In The Service Department . Everyone Greets you with care and kindness always‼️🔥 I can’t wait to talk to the Sales Department again‼️🔥This location serv More

by SKYY01.67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 01, 2020

Everyone at this dealership is wonderful. Service is great. Anyone at this dealership will go out of their way to help you. Service is quick and always done well. I highly doubt Joe Rizza. More

by PEDANCELADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 03, 2020 -

Joe Rizza Acura responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 01, 2020

Good customer service all around no complaints appreciated everything they did and were so nice and helpful thank you guys for all your help and you deserve a good review More

by Zeyadzayyad
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 28, 2020

Simply fabulous! My car was towed in overnight and they fixed me up before I had my morning coffee! Matt is always courteous and helpful. Thank you all so much! More

by Superestrella07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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