Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Acura
Orland Park, IL
2,054 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,054 reviews
December 09, 2020
I brought my car in for service and everything went quickly and smoothly . everyone was friendly and the work was done promptly. I would recommend pizza quickly and smoothly . everyone was friendly and the work was done promptly. I would recommend pizza More
by Jjbisbikis
Verified Customer
December 08, 2020
Was able to get in and out with no issues. Matt was very informative and helpful with explaining what the issue was and what work was completed. informative and helpful with explaining what the issue was and what work was completed. More
by SamB
Employees Worked With
December 08, 2020
Always kind and reasonably price. Great service very clean, but it’s time to renovate the waiting room in comparison to other luxury car waiting areas. clean, but it’s time to renovate the waiting room in comparison to other luxury car waiting areas. More
by JMAJCROW
December 08, 2020
Their service and service personnel treat you like family. From the time you drive up and get out of your vehicle, you get that warm feeling that your vehicle will be taken care of as if it was their family. From the time you drive up and get out of your vehicle, you get that warm feeling that your vehicle will be taken care of as if it was their vehicle. More
by “L”
Employees Worked With
The greeter(?)
December 07, 2020
Service was good just wish they opened a little earlier. Got there at 7:45AM and they literally opened the door at 8AM on the dot. 3 other cars behind me waiting to get in also. Got there at 7:45AM and they literally opened the door at 8AM on the dot. 3 other cars behind me waiting to get in also. More
by dust2400
December 07, 2020
Best and most trusted service always. My breaks were making a noise and the team corrected it for me. They also got me In last minute thank you making a noise and the team corrected it for me. They also got me In last minute thank you More
by maher022784
December 07, 2020
Very good staff I will recommend to buy with Joe tizzy Acura Ed gronouski was a great sale guy a will like to work with him Acura Ed gronouski was a great sale guy a will like to work with him More
by ROBERTOENCISO88
Employees Worked With
December 07, 2020
Great customer service. really thorough sales associate about the car. not pushy and explained the benefits of each financing option leasing versus finance. speedy service about the car. not pushy and explained the benefits of each financing option leasing versus finance. speedy service More
by RANDIGINYARD
December 07, 2020
I absolutely loved my Acura TLX, but I will never buy/lease another Acura from Joe Rizza. The first bad impression, the salesperson, Gerald Dumas, did not give me the time of day!! He talked down to buy/lease another Acura from Joe Rizza. The first bad impression, the salesperson, Gerald Dumas, did not give me the time of day!! He talked down to me when it came to pricing, like I couldn't afford it, and he was short with me and my parents. It was so bad I rethought getting an Acura. I went back there and dealt with the Sales Manager directly and told him about my bad experience. With no communication with the salesperson i got a great deal and left with the car I wanted. Returning my lease: HORRIBLE EXPERIENCE. I have never leased a car before so I did not know the process. I went to the dealership to ask questions so I would be prepared and I didnt end up with unexpected charges. I was told once the process started I would have 2 weeks to return the vehicle to Rizza. I called Rizza for more information and a very rude woman in the service dpmt told me to call Acura Financials, I was confused, but she just kept repeating that without providing any additional guidance. I looked up the number for Acura Financials and they informed me that everything the people at Joe Rizza told me was inaccurate, after that it was super easy. More
by lorasmq
December 06, 2020
Nice clean friendly environment work was completed fast and efficiently the car wash was deeply appreciated staff seems committed to analyzing and servicing your car and efficiently the car wash was deeply appreciated staff seems committed to analyzing and servicing your car More
by Pooh
