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Joe Rizza Acura

Orland Park, IL

4.6
2,054 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,054 reviews

December 13, 2020

Great dealership, Denise, General Manager Pat, and Finance Manager Lucas took care of me well and made sure I was happy with my purchase and knew everything about my new car. Thanks for a great experi More

by JDINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Alyssa Adams
Dec 16, 2020 -

Joe Rizza Acura responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 11, 2020

Everyone was polite and courteous. Using Truecar removed haggling and improved the speed of the overall process. A bigger color selection would have been appreciated. More

by AHATCH441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Omar Hammad, Alyssa Adams
Dec 16, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 10, 2020

Matt in Service is the best! He is consistent, helpful, extremely knowledgeable, always positive, and always provides award winning customer service! Thanks so very much Matt!! More

by KHENRY724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 10, 2020

thank you for excellent service, Very nice and kind people working at the service,.For a good result of my car issues and problems.Thank you so much More

by jurkaa71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Dec 15, 2020 -

Joe Rizza Acura responded

Thank you for your kind words. We feel our service department is what makes Joe Rizza Acura special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 10, 2020

Great service always willing to help and give me an update on my car. Always fair and allows me to have a loaner when needed More

by HAZELBINNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Dec 15, 2020 -

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 10, 2020

The salesperson was very friendly, knowledgeable and efficient. He wasted no time and really went above and beyond what was required of him. I have already recommended your dealership to friends. More

by lemunnik21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia, Omar Hammad
Dec 15, 2020 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 09, 2020

Made an appointment that morning and dealer fixed car within an hour changed oil I had comfortable waiting area with tv and was clean and convenient More

by Evelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 10, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this great review, Evelina! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 09, 2020

I recommend Joe Rizza Service Center for all your service needs . They're very fast and curious also they don't try to up sell you on services you don't need. More

by DAVENTINA1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 10, 2020 -

Joe Rizza Acura responded

Thank you for your kind words. We feel our service department is what makes Joe Rizza Acura special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 09, 2020

Wonderful custom service and nice people. The process wasn't complicated and it was nice getting to know the staff and everyone involved in the process. More

by Peter.straka6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Dec 10, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 09, 2020

The service was great however now my dashboard is saying dvd reading error wrong disc see dealership and asking for a code i never had a code to put in 🤷😢 More

by Kenyamonroe6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 10, 2020 -

Joe Rizza Acura responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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