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Joe Rizza Acura

Orland Park, IL

4.7
2,036 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,036 reviews

December 28, 2020

Hello, Matt provides consistent, unmatched, world class customer experience each and every time. Thanks Matt for being so knowledgeable and helpful!! Happy Holidays and New Year! More

by KHENRY724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Joe Rizza Acura responded

Thank you for the excellent review! It is great to know that Matt was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 25, 2020

Premium Professsional customer service experience at each visit. Careful inspections give great insight to existing issues and help you anticipate up coming service repairs. The complementary car was is si More

by GCJENKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2020

The people who worked with me were all very nice and knowledgeable. The store was very clean. Everyone was professional and made sure I was well taken care of. More

by JOHNDOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2020

HONEST, DEPENDABLE, AND SO EASY TO WORK WITH.I WOULD HONEST, DEPENDABLE, AND SO EASY TO WORK WITH. I WOULD NOT GO TO ANY OTHER PLACE. CAR WAS CLEAN AND READY AS PROMISED. THAT'S TWENTY FIVE WORD More

by bubbagrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2020

Gave Great friendly service. Competed my repair in a timely manner and kept me up. Everyone wore masks and practiced social distancing. Hand sanitizer was available. More

by SG3RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Joe Rizza Acura responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2020

3rd car I've bought from Rizza. Always a great experience and will continue to use and recommend them to friends and family in the future. More

by LLMetcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Chris Chojnowski
Dec 29, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2020

The people at Joe Rizza were friendly, informative and made the whole buying experience pleasant. I would definitely return and recommend to family and friends. More

by MARI_ANDRADE81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Joe Rizza Acura responded

Thanks for your perfect review, Mari! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 23, 2020

I was greeted by Gerard as I entered the dealership. He continued to make my experience a very pleasant and speedy one. I was very pleased. More

by ERIN.WALTON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 22, 2020

Service fixed my problem and did not try to sell me unnecessary services. I will definitely go back to them. The car drives like it should again. More

by kadela65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Joe Rizza Acura responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 22, 2020

Denise made the buying process a dream. I will be recommending her to everyone I know. I am sold on Acura! Thank you so much Denise. More

by GINAGIORGI
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Dec 28, 2020 -

Joe Rizza Acura responded

I am happy to hear your time spent with Denise was pleasant. Congratulations on your new Acura! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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