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Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,052 reviews

February 25, 2021

Great job to the service Team for communicating and promptly taking care of my vehicle during my last visit!!!! I was able to drop off vehicle after service department was close on Saturday 2/20/21. On More

by ltrain773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Joe Rizza Acura responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 24, 2021

A retuning customer, It’s our forth Acura. Gerard and Alyssa were great. Would recommend this dealership anytime. Was always happy with the service department. More

by KACZMAR5@ Comcast. Net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Feb 26, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 24, 2021

I have always had a pleasant experience when taking my car in for service. The mechanics are through and the service personnel answers all of my questions. More

by JAYBAB66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Joe Rizza Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 24, 2021

I have been doing business with JRA since 2003. Best dealership I’ve seen in 50 years of purchasing vehicles. Sales and service has been superior to any other. More

by TRUAXIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 24, 2021

Was not sure weather I wanted to purchase or lease but they all maid the process simple and easy. I ended up with a lease and so far I am very pleased with my choice More

by TIMLORANGER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schultz
Mar 01, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 24, 2021

Acura Service department was friendly and helpful. Took the time to answer my questions, and set up my next appointment at a time that worked for me including a loaner car More

by Jt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 24, 2021

They were able to get me a loaner and resolve the issue in such a timely manner that I didn’t have time to miss my vehicle! More

by QUENTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 24, 2021

Overall I plan to do the same six years from now. Beats sitting at a dealer waiting for hours. See you in six years thanks More

by Kurrin92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Feb 26, 2021 -

Joe Rizza Acura responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 22, 2021

Thank you very much for the good service. I also, thank Andy. I would like Andy to work on vehicle at all times if possible!! More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Joe Rizza Acura responded

Sonya, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Andy does for Joe Rizza Acura and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 22, 2021

The service I received when I brought my car in was excellent. Matt, the service rep was great. I've been bringing my vehicle to Joe Rizza Acura since I purchased it in 2013 and am always pleased a More

by James D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Joe Rizza Acura responded

We appreciate your input, James. We're glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Acura. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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