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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.7
2,075 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,075 reviews

March 05, 2024

The most courteous, non stressful and enjoyable sales experience of buying a new car I've ever had. Pat and Vince were both great to deal with. I will shop there again for sure. More

by LUCEMA01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
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Mar 05, 2024 -

Joe Rizza Acura responded

It's great to hear that Pat and Vince were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

March 03, 2024

Professional low pressure I bought the car that I love. Pat Dazzo is great 2021 Acura TLX More

by ccastaneda1105
Recommend Dealer
Yes
Employees Worked With
Douglas Irvine
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Mar 03, 2024 -

ccastaneda1105 responded

Thank you !!

Mar 03, 2024 -

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Congratulations on your new 2021 Acura TLX! All of us at Joe Rizza Acura are glad to have you as a customer.

February 29, 2024

Everyone was very friendly except for Finance manager I think he hates his job nothing else to say More

by PUZZLED2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Report | Print
Feb 29, 2024 -

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are sorry to hear that your interaction with our Finance Manager was less than favorable. If you would like to discuss this further, please give us a call. Congratulations n your new vehicle!

February 29, 2024

He was knowledgeable, courteous, and made the car-buying experience smooth. Highly recommend, friendly dealership Professional More

by wejdan Alfraihat
Recommend Dealer
Yes
Employees Worked With
Vince
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Mar 01, 2024 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2024

Best experience ever! Gerard is a great employee and deserves a raise. Easy buying process! More

by L. Deonne
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
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Feb 26, 2024 -

Joe Rizza Acura responded

We are so glad that Pat and Gerard had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 24, 2024

Professional and knowledgeable. Great customer service Willing to help in any way Clean and bright environment More

by Debbiesabbia
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Report | Print
Feb 25, 2024 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Debbie, please let us know.

February 18, 2024

great experianxe. third time back... vince was great too. doug in finance was helpful. thank you More

by GFKALETA
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Report | Print
Feb 19, 2024 -

Joe Rizza Acura responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

February 18, 2024

We were treated with respect and not pushed to make a decision. Everyone except finance was friendly and welcoming More

by ACRUSH97
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Report | Print
Feb 19, 2024 -

Joe Rizza Acura responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Rizza Acura!

February 15, 2024

The finance guy was not helpful. He couldn't even answer a simple question. He just gave the paper to sign with no explanations. He was not nice and gentle. I hope you guys replace h More

by BECKLYNE68
Recommend Dealer
No
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Dumas
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Feb 19, 2024 -

Joe Rizza Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 13, 2024

Great Everything went smoothly, answered all my questions. Everyone was very helpful. All in all a great experience. More

by KJOHNSTON5
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Dazzo
Report | Print
Feb 14, 2024 -

Joe Rizza Acura responded

Thank you for your very kind review. Pat and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

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