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Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,052 reviews

March 06, 2021

I had a great experience with this dealership. Everyone was very friendly and accommodating. My service was done in a timely matter and I would highly recommend this dealership. More

by CJKAILER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com 

March 05, 2021

Caring and friendly service.There were a couple of small mattets that they took care of efficiently.A very very good experience.Love my car. More

by TOMNSIDNEY
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

I came in for an oil change and to check my tire treads. I had a good customer experience from beginning to end. Would definitely recommend this dealership. More

by pshufford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Acura responded

We appreciate your kind words! We are glad that we could get your car serviced to your satisfaction. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Great service! Matt is always helpful and it is a pleasure to deal with him. Very pleased overall with this dealership and I highly recommend them. More

by TStewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Awesome service department. Ted and Jack are the best! I’ve trusted them with my vehicles since 2008. You can find cheaper service at local mom and pop shops, however nothing beats an Acura technician u More

by Eddrozd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE RZEZNIKOWSKI
Mar 10, 2021 -

Joe Rizza Acura responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Ted, Jack, and our team were so helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Exceptional and personable customer service; such a pleasurable experience working with Mrs. Maniakouras, Mr. Lillie, Mr. Dazzo, Mr. Kapolka, Mr. Fondren and Mr. Jurik. Highly recommended Joe Rizza Acu More

by Waie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Kapolka, Denise Manikouras
Mar 08, 2021 -

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Professionalism was great! Very detailed with information about the service. Time was prompt. Love the fact snacks were offered after services were complete! Another satisfied customer! More

by ARIATWON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Joe Rizza Acura responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Awesome customer service! They Do whatever is necessary to accommodate a customer! Xxxxxxxx. Xxxx xx dd dd dd dd dd dd Ee Ee Ee Ee More

by JFR6612
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Overall a wonderfully pleasant experience. Bob C. Was very efficient and had all of my paperwork ready for review and processing. Everyone is so friendly and kind. Pat D. Luke and Terry all helped to ma More

by CJOHNSON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Joe Rizza Acura responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 03, 2021

I am always impressed and delighted with the attention my car gets when I go in for my regular maintenance checks. It keeps me from having to go in for emergency reasons. More

by Pearlhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The checkout lady 5 stars also.
Mar 08, 2021 -

Joe Rizza Acura responded

Thank you for putting your trust in Joe Rizza Acura! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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