Back

Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Contact Dealership

8150 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,052 reviews

March 10, 2021

Very happy from visit!!! My oil got changed and vehicle Very happy from visit!!! My oil got changed and vehicle was inspected to make sure that everything is running smooth. Thank you again for great servi More

by Janinahareza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Joe Rizza Acura responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 09, 2021

The Joe Rizza Acura team was exceptional by providing a most professional, courteous, and respectful non-aggressive 5-Star Plus buying experience. I was honored to work with Salesman David Odom, General Ma More

by bjc007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman: David Odom = 5 Stars +
Mar 11, 2021 -

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 09, 2021

Excellent service department! Fast, friendly, informative, clean environment. Hassle free dependable services. Competitive service qoutes you can trust! Cozy lounge while you wait if needed. More

by Debbie K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 09, 2021

The service was GREAT! My service was done in the timeframe given, I was offered additional assistance and the service experience is always unmatched at Joe Rizza! More

by LATANYA0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Mar 12, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 09, 2021

I went to Rizza Acura for an oil change and to have my intermittent wipers looked at. As usual everything was done quickly and professionally. The wiper repair was under warranty and I left completely sa More

by WILEYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 08, 2021

Extremely efficient and thorough from inspection, oil change and filters. I barely got situated and they had filters for me to check and another 15 minutes car was washed and I was out the door!. More

by WILDCARD99
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Joe Rizza Acura responded

We are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 08, 2021

Denise is a delight to work with. This was our second time working with her. She’s knowledgeable, friendly, professional and answered all our questions. We feel the price was fair. She personally showed More

by JANINE M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Anthony LaGiglio
Mar 11, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review, Janine. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 06, 2021

The last time I was at Acura involved and oil change and at that time it was discovered that I had some pretty serious damage done to my rear brakes due to weather ice. The details the information the servi More

by NCANNON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie (not sure I’m spelling it correctly)
Mar 10, 2021 -

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 06, 2021

I completed this survey shortly after the service was completed. I completed it again just a few minutes ago, when I noticed I once again got this request. I don’t believe I should fill out this survey More

by NCANNON53
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Acura responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 06, 2021

Every trip to Joe Rizza Acura is a good one. Fair prices, fast service, a clean waiting room, and friendly service advisors are just the beginning. More

by jademotorsports2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
68
...