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Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,052 reviews

April 12, 2021

The problem with my car wasn't resolved. I'm taking different stops including contacting headquarters of Acura to assist me in the process of fixing this serious issue with my car More

by Dr_ozd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ted Jurick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Joe Rizza Acura responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Apr 24, 2021 -

Dr_ozd responded

Hello Ms Rizza, Thank you for responding to me. What additional information do you need in order to look into my case? Pawel Drozd

April 12, 2021

Awesome help....dropped off my car friday at 5 with a problem that had just developed...quick solved and fixed early sat morning!!! Great job!! More

by TIM@OKEEFEANDASSOCIATES.COM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 10, 2021

Still being treated as if I am family. Very cordial sales personnels. Looking forward to doing business with Joe Rizza in the future. I’m sold. Thanks Joe Rizza! More

by “L”
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Apr 14, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 09, 2021

Rick was very helpful. Answered all our questions- knew the difference between the 2 models we were looking at. Next time we need a car, we would go back! More

by TLM912
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams
Apr 13, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 09, 2021

It is a Great dealership. Everyone is Very professional and friendly. They are Always willing to help out. The place itself is a very clean More

by jjf1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 09, 2021

The best Dealer I have ever met . Classy treatment, The best Dealer I have ever met . Classy treatment, amazing people, Excellent service, I loved my car that I bought from there. Thank you for your c More

by wejdan Alfraihat
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams
Apr 14, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 09, 2021

The service at Joe Rizza Acura was excellent everyone was patient And informative I would recommend anyone to Joe Rizza Acura for reliable and honest service More

by CHESTERLEEMCLAURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Apr 14, 2021 -

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

This was our third lease and was fast and efficient as always. Bob Caputo and Pat Dazzo were professional. Bob explained all the features on the new car. Pat was awizzard with the paper work. More

by SueReed41
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

We have several vehicles and we've gone to other dealers this is the best dealer in services outstanding performance by all staff! Thanks you! More

by MONKEYMAYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

The service department is awesome. Matt and Chris are perfect and always take care to make sure I am are satisfied. Also, Ted is amazing because he always remembers by name and is happy to help....runs a More

by APENNY4URTHTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Joe Rizza Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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