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Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,052 reviews

April 18, 2021

Great service. I’ve been here a few times and each time it’s the same welcoming great customer service. fast and friendly always. Thanks More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Joe Rizza Acura responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 17, 2021

Service was fast and The car was wash nice and clean and the team dealer is very kind and friendly . I feel comfortable and happy thank you all of you.6 More

by Hildaloma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Joe Rizza Acura responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 16, 2021

Everything wen ok bob was so nice since the beginning he didn’t insisted and answer all the questions we ask, he showed me the shop offered coffee and tea, and the car so far is great, thank you guys More

by GARCIA_BETO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Joe Rizza Acura responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

What a great experience. The guys did the everything they could to get my car fixed and back on the road in no time. Y More

by JOHNQUILES83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review, John! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

Joe Rizza Acura is a 5 star dealership I bought 3 cars there and just had my MDX serviced there service department took care of all my needs ..Thank You Joe Rizza More

by PIGPEN910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Apr 19, 2021 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

I had to return the car the same day-I arrived home to notice the 3rd brake light housing was hanging & upon further inspection was headliner & seats were dirty & smudged after having my shark fin antenna More

by Teetym3701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

I couldn't say more about this service team. Ted Jurick the service manager is always on hand to help. They got me in on a last minute oil change and inspection. The car was ready when promised and cleaned More

by CARMAC45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

I love Joe Rizza Acura. The place is clean, the people are great. They do a great job with my vehicle and they don’t make you wear a mask if you don’t want to. 😁 More

by RRWEBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Joe Rizza Acura responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Came in for an oil change without an appointment. My service rep was very accommodating and had me in and out in 30 minutes. Thanks Joe Rizzo! More

by RNOS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Great customer service. Chris has been a pleasure to work with during my service. He was extremely kind and professional. I was very happy with him More

by VD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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