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Joe Rizza Acura
Orland Park, IL
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,052 reviews
June 04, 2021
I feel Joe Rizza Acura service and sales make the extra effort to make sure the customer is happy. By completing service sooner then expected and at good prices effort to make sure the customer is happy. By completing service sooner then expected and at good prices More
by mkcghome
Verified Customer
June 03, 2021
Chris and service mgr are really good guys and your lucky to have them in your business My car has been service for the same thing 7 times and both gentlemen I have dealt with to have them in your business My car has been service for the same thing 7 times and both gentlemen I have dealt with More
by Nancywaller1955
June 03, 2021
Great service dept, friendly customer service, explained everything real well, timely fix on my car. Also provided a real nice loner for me to get around in. everything real well, timely fix on my car. Also provided a real nice loner for me to get around in. More
by RUDSIN
Employees Worked With
June 03, 2021
Not as good as in the past. Customer service was not a familiar face & she didn’t quite explain the rates clearly. Additionally, the technical support wasn’t as committed as in the past. suppose it’s the familiar face & she didn’t quite explain the rates clearly. Additionally, the technical support wasn’t as committed as in the past. suppose it’s the small things I noticed. Upon the diagnosis my clock and radio required to be resat & it was not. I will still continue to go to Acura for service needs. More
by Hamptoncyn2015
Employees Worked With
Do not have young lady name
June 02, 2021
Joe Rizza service center employees were great. They worked on both of my car issues, and helped me get action from the original car dealer. worked on both of my car issues, and helped me get action from the original car dealer. More
by DGMAREK
Employees Worked With
May 31, 2021
Good customer service, address your customers by Mr. or Mrs. not just approaching them by the description of the vehicle. I did not appreciate Matt miss diagnosing my vehicle, telling me oh it’s just bad g Mrs. not just approaching them by the description of the vehicle. I did not appreciate Matt miss diagnosing my vehicle, telling me oh it’s just bad gas. Then sending me on my way I made it up the street check engine light came on I barely returned back to the service center. The end result was a bill of $553.91, which had nothing to do with bag gas More
by WRIGHT2743
Employees Worked With
May 31, 2021
Matt does an great work and is why I continue to come back. I have no complaints and have been coming here for over 20 years back. I have no complaints and have been coming here for over 20 years More
by JOHN.COGLIANESE0
Employees Worked With
May 29, 2021
I hate the whole car buying process, but it was pretty easy there. Would go there again. They were great to deal with and the price was good. easy there. Would go there again. They were great to deal with and the price was good. More
by MIke Z
May 28, 2021
I think the service department personnel go beyond the regular service to make me and all of the customers feel special. It is so much so that I kinda look forward to bring my car in for service. regular service to make me and all of the customers feel special. It is so much so that I kinda look forward to bring my car in for service. More
by BABE60422
May 26, 2021
Always good service! There haven't been one time that I have gone there & got bad service. Everyone is always friendly & polite. They get the job done! have gone there & got bad service. Everyone is always friendly & polite. They get the job done! More
by lindacribbs
