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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
2,105 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,105 reviews

November 25, 2024

My salesman Jay was knowledgeable, professional and made me feel comfortable with the process. What I didn’t like was the time it took the finance guy to complete the application and he didn’t fully explai More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Joe Rizza Acura responded

Thank you for this feedback, Linda. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't fully meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 08, 2024

They are very curious and great people to deal with. I would highly recommend Pat Dazzo to deal with. More

by BARTFDEVAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear Pat was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2024

The team provided excellent customer service and very knowledgeable.about explaining all of the financial options available for me. More

by DERRICKJINMEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Joe Rizza Acura responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Joe Rizza Acura and found our team knowledgeable in explaining your financial options. We strive to provide excellent customer service, and it’s rewarding to know we met your expectations. We look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 03, 2024

Jay and Pat worked with me to get me into the right vehicle at the right price. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Haugh - 5 stars. Shawn is the reason I bought from your dealership
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Nov 05, 2024 -

Joe Rizza Acura responded

Thank you, Dan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

November 03, 2024

Salesperson, Jon, did a great job - he was very smart & personable - helped two senior citizens Out immensely. More

by DJCADILLAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Nov 05, 2024 -

Joe Rizza Acura responded

Thanks for sharing about your experience with Jon here at Joe Rizza Acura. We appreciate your business and hope to see you again soon!

October 31, 2024

Pat Dazzo was stellar. He made me a very happy customer. My salesman Robert was great. Satisfied buyer. More

by TOOPOLITE2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin
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Nov 01, 2024 -

Joe Rizza Acura responded

Congratulations on your new purchase! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

October 29, 2024

Had a wonderful experience purchasing my vehicle! !! Everyone was exceptionally and made the process great!!! More

by tracytuck95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otis Tuck
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Oct 29, 2024 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2024

The Teams appear to work together and the vehicle section seems limited very few cars. Over all I have had a Very good experience with Rizza Acura. More

by GODSIDE57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2024

This was an outstanding experience from the moment I walked in the door until the moment I left. More

by MCLAYTON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Joe Rizza Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

October 23, 2024

Was taken care of from start to finish and all points in between. Very satisfied with my purchase thus far. More

by ALEXJDOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert (can’t think of his last name)
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Oct 23, 2024 -

Joe Rizza Acura responded

Alex, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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