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Joe Rizza Acura
Orland Park, IL
2,125 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,125 reviews
August 23, 2021
Always efficient and personable! I have been using this group for almost seven years now, and they don’t disappoint. This time had to order a part, so I’ll be back soon. group for almost seven years now, and they don’t disappoint. This time had to order a part, so I’ll be back soon. More
by Pearlhue
Verified CustomerEmployees Worked With
Female at front desk whose name is not on here. I should be added!!! She’s been there quite a while
August 21, 2021
Service was Excellent. Staff was helpful, courteous, and professional. I was immediately serviced and my vehicle was repaired in a timely fashion. The location is clean and inviting. professional. I was immediately serviced and my vehicle was repaired in a timely fashion. The location is clean and inviting. More
by MONICA8264
August 20, 2021
They are very flexible and accommodating with my work schedule. They provide a comfortable loaner whenever I need it to get back to work. Love the car wash option. schedule. They provide a comfortable loaner whenever I need it to get back to work. Love the car wash option. More
by cjhallshields
August 20, 2021
Great service and very professional.I would certainly Great service and very professional. I would certainly recommend them for servicing a vehicle as they do offer various coupons and discounts for diff Great service and very professional. I would certainly recommend them for servicing a vehicle as they do offer various coupons and discounts for different services More
by R.VOITH
Employees Worked With
August 20, 2021
Pretty smooth process. I expected a long paperwork time frame. Once I decided on which vehicle that I wanted to purchase things moved right along. frame. Once I decided on which vehicle that I wanted to purchase things moved right along. More
by Amoultrie
August 20, 2021
Staffs are accommodating. They take care of you right away. Explained things what is going on your car. They gave you options. Waiting area is clean and comfortable. away. Explained things what is going on your car. They gave you options. Waiting area is clean and comfortable. More
by AZILBIZ
August 20, 2021
Chris nice and friendly and the staff was friendly too. And they're pleasant. I don't mind going back to them Thank you have nice day. And they're pleasant. I don't mind going back to them Thank you have nice day. More
by poppyharveu
Employees Worked With
August 19, 2021
I called to describe an issue and Kylie was very knowledgable - checked to see if a part was in and I told her I'd be there in 15 minutes. The mechanic confirmed what we both thought was the issue knowledgable - checked to see if a part was in and I told her I'd be there in 15 minutes. The mechanic confirmed what we both thought was the issue and my MDX was serviced quickly. Kylie even made me aware of a coupon to save me $30. I was in and out very with no complaints. Sue, the cashier, is always pleasant and professional as are other members of the service department. These are reasons I return. More
by HappyMDXer
Employees Worked With
Kylie and Sue
August 18, 2021
What I call good service is when I bring in my car for an oil changed and they don’t try to sell you anything else. an oil changed and they don’t try to sell you anything else. More
by joefranco5275
Employees Worked With
August 17, 2021
I was looking for a spare tire kit and Todd said they show one in inventory, however he couldn't find it. He said give me a chance to look for it Monday and I'll call you back. He did and he found it. Th show one in inventory, however he couldn't find it. He said give me a chance to look for it Monday and I'll call you back. He did and he found it. Thank you. More
by Deer13
