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Joe Rizza Acura
Orland Park, IL
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,052 reviews
July 26, 2021
Courteous, fast service done correctly. My vehicle was returned washed and ready to go. There was no surprise recommended services. Cookies or finger sandwiches would have been a plus. returned washed and ready to go. There was no surprise recommended services. Cookies or finger sandwiches would have been a plus. More
by AHATCH441
Verified Customer
July 24, 2021
I've been coming to Joe Rizza Acura's service department since 2007, when I bought my first Acura. After all these years, they still deliver excellent service! Thank you so much! since 2007, when I bought my first Acura. After all these years, they still deliver excellent service! Thank you so much! More
by dehicks0107
Employees Worked With
July 24, 2021
I always have a amazing experience and the service is great. Always treating me with the most respect and the service is excellent. Love the accommodations great. Always treating me with the most respect and the service is excellent. Love the accommodations More
by Ajdouglas4487
July 23, 2021
Good people and quality service. The process was smooth and my wife and I felt comfortable with everyone we came into contact with. Thank you! and my wife and I felt comfortable with everyone we came into contact with. Thank you! More
by SARKIS87
Employees Worked With
Other Employees :
I forgot the name of the finance guy, Anthony LaGiglio
July 23, 2021
In the past, I would typically go to small mom and pop In the past, I would typically go to small mom and pop shops for my car repairs. Matt in service has changed that for me!! He’s polite, thorough, com In the past, I would typically go to small mom and pop shops for my car repairs. Matt in service has changed that for me!! He’s polite, thorough, compassionate, and relentless when it comes to making sure the customer experience is superb! I appreciate his mild manner approach and will ALWAYS come back as long as he’s there! Thanks for everything Matt!! More
by TNickso
Employees Worked With
July 23, 2021
I was greeted instantly in a pleasant and professional manner by Matt. They met their service time an hour early. My RDX was ready before noon. And the friendly cashier gave me a grqnola bar!! manner by Matt. They met their service time an hour early. My RDX was ready before noon. And the friendly cashier gave me a grqnola bar!! More
by Joe S
Employees Worked With
July 23, 2021
Every one I came into contact with was professional and pleasent! I think what I just wrote sums it up nicely. My girl, Denise Manakouris, made it all better!!!!! pleasent! I think what I just wrote sums it up nicely. My girl, Denise Manakouris, made it all better!!!!! More
by SS1GJAN
Employees Worked With
Denise Manikouras, Alyssa Adams, Anthony LaGiglio
July 22, 2021
The service the people where all great! The only dissatisfaction was the service loaner. I received emails about upgrading and getting a newer model because there was a need for my vehicle, but than dissatisfaction was the service loaner. I received emails about upgrading and getting a newer model because there was a need for my vehicle, but than they put me in a base model smaller vehicle. You would think they would put you in something you would want to purchase. More
by WIEDEMANNERIC
July 22, 2021
Only needed an oil change which took a little more than an hour including a car wash. Satisfied with previous service provided last month involving transmission replacement. an hour including a car wash. Satisfied with previous service provided last month involving transmission replacement. More
by ejones2561
Employees Worked With
July 21, 2021
Everyone in the service department has Always been great to work with. Kylie was very very nice and thorough yesterday. Did not have to wait long for the service. to work with. Kylie was very very nice and thorough yesterday. Did not have to wait long for the service. More
by SM
