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Joe Rizza Acura

Orland Park, IL

4.7
2,063 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,063 reviews

August 04, 2021

Regular oil change done. Service department provided prompt courteous service. Service representative provided recap of service performed. Service representative also provided status report of future re More

by Bouttec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

August 02, 2021

Easy scheduling. Full inspection and clear advice of work done. Followed up on question regarding brakes. Work completed quickly and car returned washed and clean. More

by Paulb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Joe Rizza Acura responded

Thank you, Paul, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2021

The people are very nice, friendly and professional. The waiting area is clean and comfortable. I would definitely recommend my family and friends to Joe Rizza Acura. More

by tedradavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

July 30, 2021

I had a very good experience at your dealership. I was able to get the time slot as requested they had the replacement part in stock and it didn’t take too long More

by Lady77park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2021

Always happy to do business with this dealer,Service Always happy to do business with this dealer, Service team are Knowledgeable and take time explaining problems if any with my car. Thank you for the More

by TOHMEBIBIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

July 29, 2021

Great place to do business. Quick and easy. Sad to trade in my 2018 TLX but love my new RDX. Got a good price for my trade in. More

by Loni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Jul 30, 2021 -

Joe Rizza Acura responded

Loni, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

July 29, 2021

Thank you for great service. ILove my vehicle. I would Thank you for great service. I Love my vehicle. I would recommend Acura to friends and family. I appreciate the kindness of the employees! No more More

by BNMATTHEY@sbcglobal.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Alyssa Adams
Jul 30, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

July 29, 2021

Denise is the seller we have worked with and when looking for a vehicle she give honest professional advice. Second car she sold our family. Always pleased More

by Ldixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jul 29, 2021 -

Ldixon responded

you cant beat the service at Joe Acura.

July 28, 2021

We have always received great service. I would like to commend Matt the service writer he has always been very courteous and keeps you up to date with the status of your vehicle while your waiting. More

by THERESEGALVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

July 27, 2021

Greeted nicely and received timely service. I should have chosen this place for my service prior to this meeting. I can’t remember if her mane was Kylie or Kelsey but it was a good experience. More

by kgb82879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Jul 28, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Kylie and our team were able to help, and we hope to see you again!

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