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Joe Rizza Acura

Orland Park, IL

4.7
2,063 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,063 reviews

August 11, 2021

It was quick and people are so friendly. Will recommended to my friends and family. Thanks and see you next time thanks God bless all of you More

by Dina.ibrahim45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Joe Rizza Acura responded

Thank you, Dina, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2021

It’s always a pleasure to be greeted by your friendly service department! I was able to get in and out quickly. Thank you Matt for your assistance! More

by Luciana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us, Luciana. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

August 10, 2021

Quick and easy - great service. They also did not try and sell me something I did not need. Price was reasonable and they even helped get my car out fast. More

by ghgcapital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

August 09, 2021

Very good customer service. however I do not know the tech who serviced my car. i am waiting for the repair recommandation. but at this time no complaints. More

by verjo285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

August 07, 2021

Process of trading in our vehicle for a new MDX was a breeze and painless. Jim and Len were very helpful and patient with the transition. More

by ginger.mendiola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Aug 08, 2021 -

Joe Rizza Acura responded

Thank you so much, Ginger, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jim and Len and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 06, 2021

The service was finished within the estimated time. Matt is always pleasant and explains the details in the job. I’m glad they are proactive in letting me know about my battery life. More

by Puma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Joe Rizza Acura responded

Thank you for your review and kind words for Matt! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

August 06, 2021

It was a quick check in process. Friendly greeting. I waited in the showroom which was a comfortable setting. The service was completed in the time it was promised. Wasn’t pressured to have any additiona More

by REKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Joe Rizza Acura responded

Thank you for sharing your thoughts about your great experience with our service department here at Joe Rizza Acura. We appreciate your business and hope to see you again soon!

August 06, 2021

There was not pressure. Since I am a female and even though my husband was with me, salesman spoke to me as I was the one purchasing my vehicle. Waiting around for the finance person took a little too More

by PADIO57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Aug 06, 2021 -

Joe Rizza Acura responded

Congratulations on your new purchase! Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your great review!

August 05, 2021

This dealership is the best.Never had any This dealership is the best. Never had any complaints. They are professional, knowledgeable and they guarantee u what the problem is. There persona More

by JOSEPHINEYOUNG65@ymail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We truly appreciate your business, Josephine.

August 05, 2021

I’ve always received excellent service and this time was no exception. Repairs were explained well and all employees are “top notch” which is why l keep coming back! More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone that l came in contact with
Aug 06, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review, Dolores. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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