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Joe Rizza Acura

Orland Park, IL

4.6
2,052 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,052 reviews

September 03, 2021

The overall experience was great the sales staff couldn’t have been more helpful I would recommend this dealership to anyoNe whoever had a poor experience buying a car 10 out of 10! More

by RICHSHOE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Sep 04, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 02, 2021

Even though the hours of service were not as beneficial for my work schedule, I was very pleased with the quick service once the car was in their hands. More

by johnkulig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Joe Rizza Acura responded

Thank you, John, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

September 02, 2021

We have been buying and having our vehicles serviced at this dealership since 1998. During that span of time our experiences have always been positive. More

by CLEOTHALEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

September 02, 2021

Only complaint was to finish sooner. Otherwise great. I would continue to bring car in for service such as oil charge. Thank you for your time. More

by FDISSI18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Joe Rizza Acura responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

September 01, 2021

Everyone is friendly and the service was great! They told me it would be about 45 minutes and they were accurate! Time is so valuable to me! More

by SURMTZ49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 01, 2021

Very courteous. Not completely happy because I feel I had to bring my vehicle back because of faulty work the first visit. It inconvenienced me quite a bit. More

by Raw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear you found our staff to be very courteous however regret that your service was incomplete. If you would like to further discuss your concerns, feel free to contact us directly at your convenience.

September 01, 2021

Online description was detailed and accurate. Deal was fair and. efficient, price was fair on Trade in. The entire staff was knowledgeable and friendly during the process. More

by THORNBACK45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

August 31, 2021

First time maintenance service in new car. Easy to schedule. Staff was very helpful and pleasant. Facility is extremely clean. Great experience in all respects. More

by ALSCHU11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

August 31, 2021

Setting up appointment was easy and service was excellent! Service Rep. was friendly and professional. They took consideration of my time. Wait for was feasible. More

by tandradavis56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Sep 01, 2021 -

tandradavis56 responded

Thank you for asking. It shows your commitment to providing great customer service.

August 30, 2021

What I liked best is that Tom wasn't pushy, he was just an ordinary guy and very nice and very professional! It was an enjoyable experience! More

by SURMTZ49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Aug 30, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience, Tom! We sincerely value your business and look forward to your next visit.

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