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Joe Rizza Acura

Orland Park, IL

4.7
2,075 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,075 reviews

August 31, 2024

My salesperson Robert was very good. Personable, knowledgeable and helpful. I appreciate his business like approach to making a sale. More

by JKHAYES95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 03, 2024 -

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Robert, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2024

Sales rep very personable it was like he was family. . this is second car I bought from Joe Rizza .. I would do it again with next vehicle everyone was pleasant. More

by SCAPRIO89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Aug 26, 2024 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. We look forward to working with you next time!

August 23, 2024

They are very helpful. They are very down to earthey. Make you feel. Comfortable I'm lucky to buy anything. More

by JEROMEJJ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Joe Rizza Acura responded

Thank you, Jerome, for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2024

I was pleased with my experience buying my new Acura Integra and everyone was nice and informative. More

by NICHOLASMERGENTHALER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Aug 21, 2024 -

Joe Rizza Acura responded

Nicholas, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Congratulations on your new Integra! Thanks for choosing Joe Rizza Acura!

August 18, 2024

I have to think the two people who help me on the sale and the finance officer getting it done. I wasn’t too happy with the online sales person and is all attitude. It’s about the sale in general. If i More

by JMIDDELTON317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Joe Rizza Acura responded

Thank you so much for choosing Joe Rizza Acura! Please let us know if we can be of any more assistance.

August 17, 2024

JOE RIZZA, I have never been so disgusted with a company let alone any human being. I bought an Acura mdx last Thursday night, took it home, had the car for about 10 hours…when the engine light came on. Min More

by gina.mcg
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny 0stars
Aug 21, 2024 -

Joe Rizza Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 21, 2024

Average car buying experience. Like most other dealerships. Nothing special. Not good, not bad. Just meh. Typical back-and-forth regarding pricing. Some inaccurate information reg More

by Joe Average
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pat Dazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Joe Rizza Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 19, 2024

Worked with Jim, Jay and Robert during the sales process and all 3 were fantastic and worked well together. Very friendly and easy to work with while being very professional and respectful of our decision More

by ajapremier
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Griffin
Jun 20, 2024 -

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that we were able to assist you and that you had such a positive experience.

June 19, 2024

The team at Rizza Acura is amazing! Gerard is the best salesman ever, and he deserves the credit for my status as a repeat Rizza Acura customer! More

by Mrs. SH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Gerard, and it was a pleasure having you at the dealership. We appreciate your review!

June 16, 2024

Pat and the team are always professional. Gerard was great to work with and really listened to what we were looking for in a vehicle. More

by Houli777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service department is great-Chris, JP...
Jun 17, 2024 -

Joe Rizza Acura responded

Thank you so much for your kind words for Pat and Gerard, and for taking the time to leave us this wonderful feedback!

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