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Joe Rizza Acura

Orland Park, IL

4.6
2,053 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,053 reviews

October 13, 2021

Very friendly service writers and knowledgeable in their products. And accurate on the wait time . More

by flores J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Ted was able to help, and we hope to see you again!

October 12, 2021

Great service. The mechanic was able to detect my car's problem immediately after the test drive. The staff is always kind and courteous. More

by Linda S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review, Linda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2021

Friendly and helpful service. They facilitated towing my vehicle. They even repaired something at no charge which I had intended to fix myself. More

by dr.scteng.md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Oct 13, 2021 -

dr.scteng.md responded

Thank you for the great service! The next time I am in the market for a car I will look to Joe Rizza first. Thanks again!

October 09, 2021

Great service staff to work with. Always friendly, courteous and professional. Wouldn’t go anywhere else but here to service our car. More

by Kin Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 08, 2021

Great service. Experience was better than I expected. Will definitely bring my car back for service again. More

by LAUGHRANPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Joe Rizza Acura responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2021

The staff is always friendly courteous helpful and they explain what they do to the vehicle which makes me coming back!! More

by SMDAVIS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Oct 10, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

October 08, 2021

Everyone is really nice. It was a fast and easy oil change thanks so much More

by Glitterywonderland97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Joe Rizza Acura responded

Thank you so much for your review. We appreciate you choosing Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

October 07, 2021

Great service that began with the service desk & ended with the mechanic, this will be my service location More

by wiesiuRoz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

wiesiuRoz5 responded

Thank you

October 07, 2021

Always a great service experience. Top Notch advisors and Mechanics. Experience with Acura repair and Maintenance are tops every visit. More

by kappa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 06, 2021

Service was quick. The service rep explained what had been done to my car in a very professional way. More

by LELIACW_2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Joe Rizza Acura responded

Thank you so much, Lelia, for your kind words, and for taking the time to leave us this wonderful feedback!

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