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Joe Rizza Acura

Orland Park, IL

4.6
2,053 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,053 reviews

October 19, 2021

Cory and Anthony were great! Made my experience with Joe Rizza Acura, fast and easy, like my new TLX A-spec! More

by Baceves433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaGiglio
Oct 20, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you'll continue to enjoy your new TLX!

October 19, 2021

Always friendly, helpful, and timely service. Would not bring my car to any other dealership for servicing. More

by Lauren H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Joe Rizza Acura responded

Thank you, Lauren, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2021

The staff at Joe Rizza Acura focuses on the customer and their needs. From the moment you walk in the door, they treat customers like family. There was never any pressure and all our questions were answered More

by Kris H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ragusa,Joe, Alyssa Adams
Oct 18, 2021 -

Joe Rizza Acura responded

Kris, Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

October 18, 2021

Service department is always courteous, prompt and efficient. All work is clearly outlined, and explained More

by Jrmead52#att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

October 16, 2021

I have bought my last four cars from this dealership. That’s says it all. More

by CORNMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2021

Matt in the service department is truly an asset to Acura. Always friendly and excellent service. More

by MARCIAHOLMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

October 15, 2021

Exceptional service team. The reason I purchased my 2nd Acura because of this service team and your sales lady Denise. More

by arlenefhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us, Arlene. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2021

Our service experience was as super smooth as usual. From the moment we entered the service department through the time in the waiting area to delivery, everyone we came in contact with was very considerate More

by rkluchenek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

October 15, 2021

The car sales women that help sell the car to me was excellent but the financial specialist was very unprofessional, she really tried to rush me and wife through the financial paper work signing instead More

by DARICKQUE6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Alyssa Adams, Anthony LaGiglio
Oct 17, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to submit a review. We take pride in good customer service and are happy our sales team was such a big help however regret that you were disappointed with the finance portion of your experience. If you would like to further discuss your concerns, feel free to contact me at your convenience.

October 13, 2021

Always friendly and thorough. Has cared for my car for 13 years and has kept it running without any problem. More

by dot58jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

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