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Joe Rizza Acura

Orland Park, IL

4.6
2,053 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,053 reviews

November 08, 2021

Everyone is friendly,I am happy with them.Good Dealership,job well done.Go Joe Rizza More

by OPS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 06, 2021

Fast professional courteous Matt is always helpful and Fast professional courteous Matt is always helpful and trustworthy He is awesome as are all the service staff. More

by MFTFM
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt and our team to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

November 05, 2021

All workers are super great and have amazing service. Feel very welcomed and super satisfied. More

by hls9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

November 05, 2021

A big thanks to Cory and Pat for making our new car buying experience smooth. They were helpful, informative, and courteous. More

by Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Castaneda, Alyssa Adams
Nov 06, 2021 -

Joe Rizza Acura responded

Thank you for sharing your experience with us, Cheryl! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 05, 2021

CleanProfessionalPoliteFriendlyFun staffEngaging Clean Professional Polite Friendly Fun staff Engaging Courteous helpful Cheerful Informative Caring Neat Timely Rare More

by msgate924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A, Anthony LaGiglio
Nov 06, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

November 04, 2021

They didn't tell me everything that was wrong with my car at the dealership More

by taylorgregory636
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

Very prompt service in a very clean environment that exceeded my expectations. The text update system is a great contactless add. More

by dwoock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh ignelzi
Nov 02, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! We look forward to working with you again in the future. We truly appreciate your business.

November 02, 2021

The service advisor met me as soon as I drove into the dealership, he was polite and knowledgeable. The dealership and restrooms were clean and Covid-19 Protocols were being followed. There were snacks av More

by ANDYANGEL214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2021

Chris was very informative and helpful. Service went so smoothly, and I was very pleased. More

by SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Joe Rizza Acura responded

It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing Joe Rizza Acura!

October 29, 2021

I arrived for my appointment and were registered in right away and service was started More

by ROSAG1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.

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