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Joe Rizza Acura

Orland Park, IL

4.6
2,053 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,053 reviews

November 17, 2021

I came for an oil change. The service was great and completed within the 1 hour time frame initially quoted. I liked that there were work stations in the waiting room so I was able to log in and contin More

by ntwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

November 15, 2021

Good service They Kept my car and they fixed it and Good service They Kept my car and they fixed it and borrowed me a loaner friendly people very good dealership More

by Kostasmagia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 14, 2021

Service department employees very helpful and take time to give good explanation of any problem More

by Richgustneil diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Matt and our team delivered such a great experience!

November 13, 2021

I have had my vehicles service by your department for over twenty years. I'm pleased with the high level of professionalism and quality service. More

by VIRGINIA5832
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

November 12, 2021

Enjoyed the team working with me on the sale. Jay and Luke were awesome. Would do business again More

by B.SMETANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke, Anthony LaGiglio
Nov 12, 2021 -

Joe Rizza Acura responded

It's fantastic to hear Jay and Luke provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!

November 12, 2021

They kept their word and it was very smooth, welcoming, comfortable transaction without any doubts. My sales rep, Ricardo was down to earth and super helpful. He made me feel right at home and he setup my More

by MCKIDYL94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Alyssa Adams, Anthony LaGiglio
Nov 14, 2021 -

Joe Rizza Acura responded

It's great to hear that Ricardo and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

November 11, 2021

The entire staff was amazing. Special thank you to Ted and Bill in service along with Pat, Denise and Alyssa. Best customer service ever More

by TSHAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted and Bill in service , Denise Manikouras, Alyssa Adams
Nov 11, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2021

Fast service for an oil change . Everyone was so nice and answered all my questions. More

by LINSUE930@COMCAST.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
Nov 11, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2021

I moved to Indiana and I drive back to Illinois for service because I trust them that much ! The people who work in the service department have been there over 15 years ! They are trustworthy! They are More

by Mariareid69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Joe Rizza Acura responded

Thank you for your review! We truly appreciate your business and our team looks forward to serving you again soon!

November 09, 2021

I’ve taken my car to Joe Rizza for 12 years. They are personable professional knowledgeable. More

by Ree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

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